Katy Honda

I had an issue with the dealer on quality of service. It was resolved after the problem was pointed out. They gave a prompt response and made an offer that was to my satisfaction. was resolved after the problem was pointed out. They gave a prompt response and made an offer that was to my satisfaction. More

We have purchased two Hondas here ... an 2011 Odyssey Van and a 2012 Accord Crosstour. Both times the experience was very exciting - friendly and professional. Javier Balderas was our Sales rep for the Odys and a 2012 Accord Crosstour. Both times the experience was very exciting - friendly and professional. Javier Balderas was our Sales rep for the Odyssey ... great job! Thorough and knowledgeable. Javier has since been promoted to overseeing the sales floor, so when we went back to look at the Crosstour, we worked with Nicholas Herrin, a very nice Sales rep who is part of Javier's team. He carried on the Honda Cars of Katy tradition well - very friendly and supportive. He is well trained about the cars, and is polished but sincere in presentation. Justin Windsor in the finance department was also extremely helpful, working the numbers to improve the deal, meet our goals, and give us the protection we needed. My wife and I expect to have these cars for a while, but we would recommend anyone in the car market to go to Honda Cars of Katy ... a great car, a great deal, and a thoroughly satisfying experience! Thanks to all the folks at Honda Cars of Katy! Patrick & Teresa Croll Katy, TX More

Mr Davis handled my prior complain with class and professionalism, I was so pleased that I purchased the CR-V. I really appreciated Mr Davis call and what counts the most is that he lived up to th professionalism, I was so pleased that I purchased the CR-V. I really appreciated Mr Davis call and what counts the most is that he lived up to the prior managers offer. Thank you. More

My recommendation of this dealership is due in part to My recommendation of this dealership is due in part to 1) Ben Ghazi - was friendly but not pushy - was informative and listen to my needs - and most My recommendation of this dealership is due in part to 1) Ben Ghazi - was friendly but not pushy - was informative and listen to my needs - and most important - he gained my trust. 2) Tiffany - was helpful in pursuing my interest - in that the 1st time I visited, I really didn't find what I needed; but Tiffany called to inform me of the new arrivals to choose from, which was very helpful. 3) The service lady, Leah, was very personably, friendly and helpful. She was instrumental in putting me in touch with a manager who connected me with the right salesperson, Ben Ghazi. 4) J.T. Maynar was very understanding, he was the one that called Ben to help me. 5) Even after I got my plates for the car - Ben took care of that and put them on himself for me. I appreciate friendly, good, sincere service and that is what I received so I am grateful and will recommend Honda of Katy to others and let them know about Ben. More

I was in the market for a new car. I did some pricing on the internet to get a fix, out-the-door price. Danielle and Jose were both great to work with. While we had settled on a price, when I got there, I f the internet to get a fix, out-the-door price. Danielle and Jose were both great to work with. While we had settled on a price, when I got there, I found a car that suited me better. I did have to negotiate but the experience was good overall. Would definitely recommend Katy Honda to others looking for a great car-buying experience. More

I went to buy a car, did not know what I wanted except for that I wanted a fuel efficient car. Javier broke it down for us, and we went straight to the point. It was very easy and hassle free, and did not for that I wanted a fuel efficient car. Javier broke it down for us, and we went straight to the point. It was very easy and hassle free, and did not feel like we just signed a death sentence. Justin the finance manager was also very friendly explained everything with detail and patience. Overall it was a great experiance and I highly recomend this dealer. More

I went in with my daughter to help her buy a car and I walked out with not one but 2 cars....I am an avid Honda customer and I traded in my 2008 for a brand new 2012 "beautiful" Honda Civic. Javier Balder walked out with not one but 2 cars....I am an avid Honda customer and I traded in my 2008 for a brand new 2012 "beautiful" Honda Civic. Javier Balderas was a caring, listening, individual and my daughter and I really felt like he truly WANTED TO HELP US find a car for her and I ended up with a really good deal on both cars....This is my 3rd Honda and w/people like Javier and Tarique (in the finance dept.) I will continue to be a "Honda" customer. More

Loved the experience I had here! I had gone in originally when I was having my car servied to ask questions about leasing a new car and the options I had. I was moving and wouldn't be near Honda Cars of Katy when I was having my car servied to ask questions about leasing a new car and the options I had. I was moving and wouldn't be near Honda Cars of Katy when my original lease ran out, and Javier gave me all the possible options I had. I went back about 2 weeks later to sign a new lease and asked for him and he greeted me with a smile on his face. I knew from the moment I met with him it would be a great experience. He went above and beyond his call of duty and in my opinion is the best sales man there. I would highly recommend him to all friends and family and to anybody else in the market for a new Honda. Honda Cars of Katy is a very friendly environment and will make sure you are as comfortable as possible. Javier made sure I got everything I needed and made sure my experience there was a 5 star experience. I will be doing all my business in the future with him. He is nothing like a normal sales man who pushes a new car on you. He listens to what you want and what your needs are and makes sure he meets all of them and exceeds your expectations. I would recommend you go in and ask for Javier and you will get the best service! More

Ricky was an amazing salesman he went above and beyond the call of duty to help out my wife and me. I was driving a s.u.v. that was only getting 16.9 miles to the gallon and driving 69.2 miles one way to the call of duty to help out my wife and me. I was driving a s.u.v. that was only getting 16.9 miles to the gallon and driving 69.2 miles one way to work, on a tight income seeing how i have a new born son and spend a lot of my money on making sure my family's needs are met, these guys worked for three days to find a car that fit our budget, once the deal was set he drove the car from Katy to Allen,Texas that very weekend end with no problem, I will get every one I hear trying to get a new car to talk to Ricky and or Tiff at Honda cars of Katy to get the best service in the state. More