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Katy Honda

Katy, TX

4.2
860 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 860 reviews

April 26, 2011

Our exprience at Honda Cars of Katy was very pleasant. My wife and I purchased a used vehicle that we felt the online price was too good to be true. When we showed up, it turned out to be a very good dea More

by nathan1891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Barake
Apr 26, 2011 -

Katy Honda responded

Hi, Nathan, and thanks for the review. I was a little disconcerted with the handshake thing, so I tracked the manager down and had a confab with him. He admitted that he was swamped and had temporarily abandoned decorum. He is also fighting some sort of germy thing so was a bit more flustered than usual. In his defense, he was not raised in Texas. So, I gave him a bottle of hand sanitizer, a copy of Emily Post and a gentle reminder that Texans shake hands always, whether they be full of germs, Bluebonnets or cow manure. He assured me it would never happen again, asked that I apologize to you on his behalf and that the next time you come in for an oil change to come visit and he'll make it up to you! We value the feedback and agree that a handshake cannot be undervalued, in business or otherwise. Please accept our sincerest apologies, all kidding aside, and believe that your feedback counts and will be learned from.

April 25, 2011

Aside from the discrepancies between the price posted online and the real price of the vehicle (apparently an IT glitch that I recommend be fixed VERY quickly) I was attended to courteously and professio More

by pagurine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Moussa, Wiliam
April 25, 2011

The first time that I went to this dealership I was still shopping as I hadnt really decided which make I really wanted to purchase-the minute I got out of my car there were 2 sales associates when I advise More

by blondie0050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas T Herrin
Apr 26, 2011 -

Katy Honda responded

Thank you for the great feedback. While we value it all, it's always best when it's positive. Nick Herrin, or Nick the Pickle as he's lovingly referred to here, is definately deserving. He's a model employee and salesperson. On behalf of us all, thanks for your business and comments.

April 25, 2011

We were incredibly pleased with our experience with Honda Cars of Katy. Scott Porter approached us when we were having service work completed at the dealership. His friendliness was the reason we asked for More

by gfarley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Porter
April 16, 2011

I got an amazing deal here! I got exactly what I wanted at the price I wanted it. I had been to two other Honda dealers before coming to Katy Honda. This is a beautiful dealership with wonderful people. Ri More

by shirogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Barake
April 15, 2011

I am from out of state and had traveled to Houston to help my son and daughter-in-law find a good used 2nd car on a limited budget. Until we visited Honda Cars of Katy we had been frustrated by a lack of More

by dgutridge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kranpitz
April 13, 2011

Dealership was amazing. If you are a Katy Teacher they will give you amazing deals. I worked with Javier and he was great. He was friendly and not pushy. I would recommend him. They did everything to get More

by rickaturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Balderas
April 08, 2011

Dealt with them before and they are very professional and friendly. Love the Honda product and they are conviently located. I like a dealership that doesn't put a lot of pressure on me while I am looking t More

by jhollmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Balderas, Justin Windsor
April 06, 2011

I was very nervous buying a car as a woman, alone. I let Javier know I didn't want to haggle and needed to feel very comfortable purchasing a car. I visited Honda on a Thursday evening test drove a car but More

by kenyakin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Balderas
March 28, 2011

I took my car in for a service and came home with a brand new vehicle. No money out of pocket.....very friendly staff. Took me around to look at different colors of vehicle and different types....also offe More

by mfales
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Scott, Eric
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