Kearny Mesa Ford

Tony Davis Even though I called at the last minute, Tony was able to get me in for service. I decided to rent a vehicle so I wouldn’t miss work that day and I w Even though I called at the last minute, Tony was able to get me in for service. I decided to rent a vehicle so I wouldn’t miss work that day and I was surprised when Tony said he would cover the cost of the rental. Every time I have visited Kearny Pearson Ford, Tony has been a true professional. He always has a positive and friendly attitude and he is a great representative for Kearny Pearson Ford. Thank you Tony! More

Always pleased with the service at KPF We own two Ford vehicles, a 2016 Mustang and 2017 Explorer. We’ve had to bring in both vehicles for minor issues, recalls and regular maintenance ch We own two Ford vehicles, a 2016 Mustang and 2017 Explorer. We’ve had to bring in both vehicles for minor issues, recalls and regular maintenance check ups over the years 3+ years but thankfully, our service advisor Tony Davis takes stellar care of us. He truly goes the extra mile and turns the “dread” of going to the dealer, into a pleasurable experience, which is unusual to say when taking a vehicle in for service. The Kearny Pearson Ford service department does a top notch job and we’re lucky to have Tony as our advisor. More

Excellent service This was my first time at Kearney Mesa Ford They are excellent Lucas my service adviser was awesome and told care of my problem in a timely manne This was my first time at Kearney Mesa Ford They are excellent Lucas my service adviser was awesome and told care of my problem in a timely manner. More

Power Steering issue Awesome service. Went all out returning my truck cleaned after service. Best Service Department ever. Been coming here since 2005 when C Wong was my s Awesome service. Went all out returning my truck cleaned after service. Best Service Department ever. Been coming here since 2005 when C Wong was my service advisor and now he just hires the best! More

Excellent service Took vehicle in for recall excellent service at the service department was handled by Humberto who was very professional and very helpful apprecia Took vehicle in for recall excellent service at the service department was handled by Humberto who was very professional and very helpful appreciate the service More

Friendly people and Nice Environment Everyone at this dealership is friendly and helpful. The waiting area is nice. Makes waiting less painful. Busy dealership, including the service area Everyone at this dealership is friendly and helpful. The waiting area is nice. Makes waiting less painful. Busy dealership, including the service area, however, they have their act together and from what I could tell things run as smooth as possible. More

Awesome! Informed staff, very organized, clearly communicated expectation of what was to be done and estimated cost. Then followed up with what was done and r Informed staff, very organized, clearly communicated expectation of what was to be done and estimated cost. Then followed up with what was done and recommended service. More

Very poor, we won't be back. I made an appt for 7:30am in the morning and dropped the car off the night before, agreed to the $160 diagnostic (to see why the seat was not moving f I made an appt for 7:30am in the morning and dropped the car off the night before, agreed to the $160 diagnostic (to see why the seat was not moving forward and backward) and was told I would hear from them late morning. I began calling around 2pm. It took 4 calls to finally speak with Nick around 5pm, our service agent. When I asked for the results of the diagnostic test, Nick reluctantly admitted nothing had been done. We decided to pick up the car that night so we went through the trouble to make an appt, drop the car, uber home, go without a car for the day, make calls to even see what the results were and then they did nothing to it. Why make an appointment if the car is going to just sit there all day? We will NOT be back. More

Notice My family has had to bring back a vehicle multiple times for a variety of things. The fixed op. director took notice and has been helpful. My family has had to bring back a vehicle multiple times for a variety of things. The fixed op. director took notice and has been helpful. More