Kearny Mesa Ford

Great experience at each point throughout the process. Ross and team made this easy from beginning to end. Loving our new Expedition! Ross and team made this easy from beginning to end. Loving our new Expedition! More

Sale person was polite and very good. Finance didn't give me copies of the contract. I had to ask for them. Also I reported that the paint has a chip and overall paint needs to be wo Finance didn't give me copies of the contract. I had to ask for them. Also I reported that the paint has a chip and overall paint needs to be worked on. Still have not heard anything about the issue More

We custom ordered a 12 passenger transit. This dealership did their best to help us get it. The only downside is our headlight choice was left off our order and I caught it too late. I think This dealership did their best to help us get it. The only downside is our headlight choice was left off our order and I caught it too late. I think this could have been avoided if it were done electronically. Also when we came to purchase I was told a total that was $1,000 less and they would not honor that price. We also had checks in hand and did not need to do anything but sign papers and we had to wait three hours to do this with our four young children. Overall it was not a stellar experience. More

I would like to thanks Tach for his professionalism and I am happy with my deal, This is my 3rd time buying my car from this dealership, 2001 F150 when they still have their trailer store then the 2013 Explo am happy with my deal, This is my 3rd time buying my car from this dealership, 2001 F150 when they still have their trailer store then the 2013 Explorer and now my 2022 Explorer, This time I dont want to spend too much on a car so I just get the used one but this Explorer has only 15K miles, This is for Dealer Rater web designer, I didn’t work with Wong but why do you always put the option Administrative? Instead you put Sales Department, what kind of brain the designer has, this is a dealership, people deal and buy cars, we only talks to Sales Team and Finance, we dont talk to Administration. Update your web page and remove the Administrative, add the Sales Department on the very top follow by Finance. More

My overall experience at Kearny Mesa Ford was outstanding in every respect, especially my sales representative, Ernie Gonzalez. He was very knowledgeable, professional, polite, and friendly. All of his paper in every respect, especially my sales representative, Ernie Gonzalez. He was very knowledgeable, professional, polite, and friendly. All of his paperwork was accurate, and he made sure that my vehicle was immaculate and that everything was taken care of to my satisfaction. Steven Slewa in finance and Rick Verduin in Customer Experience also provided excellent service. Every department was friendly, professional, and efficient. This is my second vehicle purchase through Kearny Mesa Ford, and I also have all of my service done here. I will continue to refer friends and family to this outstanding dealership. More

Low pressure, haggle free, confusion free financing, competitive pricing. Sales associate and finance manager both very helpful, straightforward and pleasant. So pleased with our purchase. competitive pricing. Sales associate and finance manager both very helpful, straightforward and pleasant. So pleased with our purchase. More

The customer service provided by Jose Fabian Amaya was great. He was attentive and answered all my questions. great. He was attentive and answered all my questions. More

Anthony did me right! Jessica is so sweet, makes the LONG paperwork signing go by fast, and everyone is honest and real, friendly and normal. I told them what I wanted, th Jessica is so sweet, makes the LONG paperwork signing go by fast, and everyone is honest and real, friendly and normal. I told them what I wanted, they took the info, asked a few questions to narrow down what I wanted generally, then did the work to get me the best used car I could afford with my "fair" credit score and I drove out of there in a car I never dreamed I would own. More

They have been great so far. The car had a few issues but they seem to be resolving it. The car had a few issues but they seem to be resolving it. More