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Kearny Mesa Ford
San Diego, CA
108 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 108 reviews
March 16, 2024
The dealership was not high pressure. DJ was very knowledgeable about the truck. He was a great salesperson to work with. Made the whole transaction smooth, DJ was very knowledgeable about the truck. He was a great salesperson to work with. Made the whole transaction smooth, More
by tommahoneyccp
Employees Worked With
DJ Hernandez, Cainen Wong, Marisol Betancourt
February 23, 2024
Kearny Mesa Ford provided exceptional service, exceeding expectations. From the moment I walked in, Jakob greeted me warmly, demonstrating deep product knowledge and genuine enthusiasm. The buying process w expectations. From the moment I walked in, Jakob greeted me warmly, demonstrating deep product knowledge and genuine enthusiasm. The buying process was smooth, with transparent communication and no pressure tactics. Their commitment to customer satisfaction truly shines. Highly recommend Kearny Mesa Ford and Jakob! Ps: No markup on Ford Maverick! :) More
by Daniel H.
Employees Worked With
Jakob
January 30, 2024
I told them exactly what I wanted and they gave me that car but better. I got my hybrid Escape and I am beyond happy with my vehicle. Noah was very attentive, paciente and went out of his way to make sure car but better. I got my hybrid Escape and I am beyond happy with my vehicle. Noah was very attentive, paciente and went out of his way to make sure I was happy with my purschase. More
by Liliana
Employees Worked With
Manny, Noah, Cainen Wong, Marisol Betancourt
January 16, 2024
If you're credit is bad, they don't care to help. They advertise a "fresh start" program to help you get into a vehicle. If you take advantage of this, they treat you differently then someone coming They advertise a "fresh start" program to help you get into a vehicle. If you take advantage of this, they treat you differently then someone coming in as a normal finance. I was never shown a physical car. Wasn't given the option to test drive, I honestly wasn't even shown a picture of the vehicle I was "purchasing". That is the beginning of my 3 day buying experience. Started on monday morning, which went all the way into the evening. Was told to come back on Tuesday. My car wasn't ready until Wednesday afternoon, so they gave us loaner, but never turned off the security features. So once it was parked in my drive way, that's where it stayed till someone could turn off the security features. Was told my car would be ready for pick up on Wednesday by noon. I left the dealership at 3pm. It just seems like nobody really cared. There were 2 people that helped the whole process that helped that seemed genuinely helpful. Everyone else was just there for the money. To top it off, I DO NOT have a copy of my paper work. More
by Denn13
Employees Worked With
Anthony lacey, Kelly phung
December 28, 2023
Because I had “A” plan their finance manager kept jacking up the price with add ons. More interested in boosting his dollar quota than making a sale. The guy was a total arrogant jerk so after 31 years of Fo up the price with add ons. More interested in boosting his dollar quota than making a sale. The guy was a total arrogant jerk so after 31 years of Ford products I left their deal on the table. Will never buy a car from this dealer again. More
by rick.rocket2122000
Employees Worked With
Marisol Betancourt
November 16, 2023
The service was very professional. The staff was knowledgeable. The finance department got us in and out in record time without trying to push more options on us. The staff was knowledgeable. The finance department got us in and out in record time without trying to push more options on us. More
by jaygross
Employees Worked With
Modar, Alex, Paulina
September 21, 2023
This dealership booked an appointment with me and then didn’t even diagnose the car until the following day. Obviously they don’t understand the meaning of an appointment and don’t value their customer’s didn’t even diagnose the car until the following day. Obviously they don’t understand the meaning of an appointment and don’t value their customer’s time. More
by Jchuckta
Employees Worked With
Cainen Wong, Marisol Betancourt
