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Kearny Mesa Ford

San Diego, CA

4.3
93 Reviews

7303 Clairemont Mesa Blvd

San Diego, CA

92111

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Showing 93 reviews

August 08, 2023

Tach Durdiev our salesman was very personable, knowledgable and help-full days after our purchase. I would recommend him to any of my friends. More

by Gp4Jax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tach Durdiev
July 31, 2023

Charged me for an alarm I said many times I did not want. They said I wasn't paying for it, and for some reason I missed it on the paperwork until I printed it out recently Edited: to respond to Kearny an More

by victorwhitaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noriko assured me I would not be paying for alarm, but charged me $595 for it
Aug 01, 2023 -

Kearny Mesa Ford responded

Victor, thank you for your feedback. We can assure you that our goal is to always be transparent with our guests. Please reach out to our finance director at jfrederick@kearnymesaford.com or at 858-560-5544 and we will be happy to review your purchase contract with you.

Aug 15, 2023 -

victorwhitaker responded

Thank you. It was my own fault for not looking closer at the time and I understand how this happened. I negotiated a price that was agreed to. That price included the alarm, unbeknownst to me. The alarm was not an additional charge above the negotiated amount, and thus i was not charged specifically for the alarm. When looking at paperwork, the price is the negotiated price minus the 595 alarm, so when it adds up at the end it equals what I agreed to. Now, could I have negotiated $595 less and had alarm removed? We will never know, and that is my fault. Kearny Ford has been good to me over the years and Mike Brancato is the best Service Advisor i have worked with. Edited to increase review to 4 Star.

July 14, 2023

Happy with my purchase of 2023 Bronco & with the team at pick up, Tach & Kelley, in particular. My one frustration was that I emailed several times that I didn't want the front license plate installed, and More

by deweisbrod1329
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cainen Wong, Marisol Betancourt
July 05, 2023

Very happy with the dealership and I am very pleased with my purchase.Daniel Suarez was quite helpful with telling me about all the bells and whistles in the vehicle More

by rchobbs62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Suarez, Cainen Wong, Marisol Betancourt
July 01, 2023

Martin is great! If you want to buy a car at a great price he is the man More

by Gaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Ernesto
June 30, 2023

Professionalism at its absolute finest. Staff was phenomenal, courteous, attentive, and 100% cared about our happiness. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan, finance manager and Pam, sales, Cainen Wong
May 12, 2023

I used AutoLand and they found me the PERFECT car at this dealership. Everything was incredibly easy and fast. Could not have asked for a better experience. Love my car! Super clean!! More

by Mamabear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cainen Wong, Marisol Betancourt
April 25, 2023

I started calling over a week ago in attempts to schedule a time to bring my car in for maintenance and for its third or fourth recall. Every time I called they said someone would call me back and I never go More

by Isabella.m.cerroni
Recommend Dealer
No
Employees Worked With
Troy Shane, Melissa
April 14, 2023

Great customer service, attention was great. Made me feel comfortable all the time. Would definitely go back! More

by mayraramz29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cainen Wong, Marisol Betancourt
April 07, 2023

The internet team did a great job. I have purchased several vehicles over time and Ali and his team did an excellent job of execution. From the initial contact, follow up on my needs a More

by Rjstrayerms
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Khosoosi