
Keating Chevrolet
Conroe, TX
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The customer sevice was excellent and the employees were friendly. I went in to have my oil changed and tire rotated, and the service was quick and efficient. Thank you, Lee A friendly. I went in to have my oil changed and tire rotated, and the service was quick and efficient. Thank you, Lee A More
John Prince (sales) and John Withrow (Finance) were transparent and honest with over the phone initial contact and follow through with delivery after a deposit on future delivery and finance options. transparent and honest with over the phone initial contact and follow through with delivery after a deposit on future delivery and finance options. I tried two GMC dealerships with a less than satisfactory experience. Other dealers charge over sticker or add dealer options to make sales and profit due to chip shortage and lack of inventory. Buckalew was a fair price with June specials!! More
Michael Cruse was our sales person and was amazing. We previously purchased a Chevrolet Silverado 2500 HD diesel and then ordered and traded that truck on a Chevrolet Silverado 3500 HD High Country. Mich previously purchased a Chevrolet Silverado 2500 HD diesel and then ordered and traded that truck on a Chevrolet Silverado 3500 HD High Country. Michael was amazing through the whole process and kept in touch with us. The whole dealership is 5 stars. Will definitely be back should we purchase another truck. More
This is the worst dealership I have ever purchased a vehicle from. They never once followed up after purchase of a $50K truck, and lie about how long service will take. I've had 4 recalls and persiste vehicle from. They never once followed up after purchase of a $50K truck, and lie about how long service will take. I've had 4 recalls and persistent problems with this vehicle and they act like I am imposing on them for expecting them to service the vehicle. From the top down, these people don't seem to care about their customers, and they won't need to worry about me being one from now on. Don't buy from these people. More
The sales side is incredible. Service is absolutely terrible. They want to take your vehicle for 2 days for basic repairs. When I have called for warranty work, they are dismissive and make you feel li terrible. They want to take your vehicle for 2 days for basic repairs. When I have called for warranty work, they are dismissive and make you feel like a waste of time. I wanted to put an aftermarket leveling kit on my truck and the quoted $1800. I took it across the street and had it done for $375. Pick up your service department and treat customers as if they pay your salary since in actuality, they do!! More