
Keller Bros. Dodge Ram
Lititz, PA
Filter Reviews by Keyword
By Type
Showing 43 reviews
Had my truck in several times for same issues with noises in front end they say its fixed it comes back last time July 7th it was really messed up the the point I had to have it towed from my house 45 miles in front end they say its fixed it comes back last time July 7th it was really messed up the the point I had to have it towed from my house 45 miles to dealership there service department constantly changing employees, must be a reason why? I bought the truck there in late 2018 with only 22k as a certified pre-owned now 7 years later at 92 k they still can't fix the front end abd have in not break within a few thousand miles, I get the run a round whenever I ask for the operation manager he's never available and has yet to return my messages, this is getting ridiculous they were just paid over two thousand dollars a month ago to fix the truck now a month later same issue with front end again! More
I just purchased a 2020 Hellcat today from Mason and traded my 2021 scatpac in . Really great people to deal with . This was the car I’ve always wanted since they came out in 2015 !!! Thanks again Mason traded my 2021 scatpac in . Really great people to deal with . This was the car I’ve always wanted since they came out in 2015 !!! Thanks again Mason for making my experience a great one!!! More
One of the best car buying experiences. Staff (Kerry) was courteous, professional, and truthful/trustworthy. I highly recommend the entire team! Staff (Kerry) was courteous, professional, and truthful/trustworthy. I highly recommend the entire team! More
Thank you Ray and David what a pleasure it was dealing with you all it was just a breeze, I will definitely consider buying from you all again, hopefully not to soon tho .Luther with you all it was just a breeze, I will definitely consider buying from you all again, hopefully not to soon tho .Luther More
Most pleasant, easiest and friendly dealership I have ever dealt with. No hassel and friendly environment to be in. The personal there rock the business ever dealt with. No hassel and friendly environment to be in. The personal there rock the business More
Responsive organization. Friendly and knowledgeable staff. Cal Jurman goes the extra mile to ensure high quality customer service and satisfaction. Friendly and knowledgeable staff. Cal Jurman goes the extra mile to ensure high quality customer service and satisfaction. More
I have purchased a lot cars, Myself my wife my kids, This was the best experience so far, Allee was best yet, No pressure, Answered all my questions, Stayed after hours to complete deal, Made me feel very at was the best experience so far, Allee was best yet, No pressure, Answered all my questions, Stayed after hours to complete deal, Made me feel very at ease, It was well worth the trip from NY. I can honestly recommend this dealer and Allee 100 percent, Hope to see you guys in couple years, More
Ailee & the whole dealership treated Sandi & I terrific. The only problem is the dealership didn't have the title paperwork so we have to make a 2nd 3hr round trip The only problem is the dealership didn't have the title paperwork so we have to make a 2nd 3hr round trip More
All the sales and office people are friendly. Cal Jurman is our salesman and is knowledgeable and eager to please customers. all questions were answered and he went the extra mile on getting so Cal Jurman is our salesman and is knowledgeable and eager to please customers. all questions were answered and he went the extra mile on getting some additions we asked for. This truck is a 2013 and looks brand new. The owner kept it nice and Keller Bros. improved by waxing, pinstripe and cleaning motor for us. The receptionist and finance people were great.I cannot remember the names, sadly, C King. More
Couldn't be happier with everything about the process we had buying a new RAM 1500. Told them up front that I hate buying vehicles because of the games that some dealers play. Just give me the best you can had buying a new RAM 1500. Told them up front that I hate buying vehicles because of the games that some dealers play. Just give me the best you can do up front & it will work. Their offer on my trade-in was $2K more than another dealer nearby (that eventually came up more after some unnecessary back & forth). Kerry worked with us to get exactly what we wanted, with no pressure, & sealed the deal. Sales Manager Gary was easy to work with & made wrapping up the process very comfortable & smooth. Would recommend these guys very highly! More