Keller Bros. Ford Lititz

Keller Bros.Ford is the best-Phil/sales is the best. Keller Brothers Ford is the best there is. Phil in sales is my go to guy. Phil "hears" me and helps me get what "I" want. This is my 3rd Keller pur Keller Brothers Ford is the best there is. Phil in sales is my go to guy. Phil "hears" me and helps me get what "I" want. This is my 3rd Keller purchase and my satisfaction with the staff is enormous. Tim C., thank you too...Looking forward to my next purchase already.....Brenda Tucker More

First Keller Bros. Purchase I could not have asked for a better experience. I went in expecting to just look around to see what was available, and with the excellent help of Mike I could not have asked for a better experience. I went in expecting to just look around to see what was available, and with the excellent help of Mike the sales person I bought a Ford Fusion. My questions were answered with honesty and the whole purchase went so smoothly. They did there best to get me the best possible price and great trade in amount. I will definitely be buying my next care from Keller Bros. More

Great Customer Service I purchased a Mustang at Keller Brothers 6 years ago and went back for my next purchase based on my previous experience. Again I had a similar experie I purchased a Mustang at Keller Brothers 6 years ago and went back for my next purchase based on my previous experience. Again I had a similar experience to my previous purchase. There was no high pressure and the price of the new purchase was reasonable. Feeling good about the transaction at the end of the day is something that you don't always experience when purchasing a car. I like how I am treated at this dealership and will continue to go back for my next car. More

Trust is earned. Thank you Billy Peene and Keller Bros. Ford. Another Transit van hits the streets of Lancaster. They know their customers, and work to earn their tr Thank you Billy Peene and Keller Bros. Ford. Another Transit van hits the streets of Lancaster. They know their customers, and work to earn their trust! More

Very professional sales staff and financial staff They are most interested in your options and requirements from the beginning and get as close as possible with their inventory or others throughout th They are most interested in your options and requirements from the beginning and get as close as possible with their inventory or others throughout the region. More

My third purchase from Keller Bros Ford I just traded in my 2014 Ford Focus SE on a 2018 Ford Fusion Sport, which is now the third vehicle I have purchased from Keller Bros (one pre-owned SU I just traded in my 2014 Ford Focus SE on a 2018 Ford Fusion Sport, which is now the third vehicle I have purchased from Keller Bros (one pre-owned SUV, two brand new Fords). I worked with Mike Howard, who was very helpful throughout the process and not once did he ever come across as pushy. We first spoke a few months back when I was starting my search and trying to narrow down my options. We drove a bunch of different vehicles to make sure I knew what I wanted, but he gave me space to get everything in order and decide what I wanted to do between then and now. Kudos to the whole team at Keller Bros, I will continue to recommend you guys and once again have a great experience to share. More

Smoothest deal I've ever done! I purchase 2-5 cars per year, and I can tell you that this was the easiest dealership to deal with by far. Matt in sales and TJ in finance were honest I purchase 2-5 cars per year, and I can tell you that this was the easiest dealership to deal with by far. Matt in sales and TJ in finance were honest, quick with answers, and very attentive to details. I highly recommend them and this dealership! More

The way customer service should be. Ordered a new F150. The salesman kept me informed regarding the production and delivery of the vehicle. The truck was delivered as ordered and the bus Ordered a new F150. The salesman kept me informed regarding the production and delivery of the vehicle. The truck was delivered as ordered and the business manager was very helpful during the delivery. Overall and excellent experience. More

Lack of integrity and respect in follow thru I purchased a business vehicle in what I considered a cordial buying process. Part of the agreement included upfitting the van with running boards, st I purchased a business vehicle in what I considered a cordial buying process. Part of the agreement included upfitting the van with running boards, step bumper, etc. I made the mistake, for which I take responsibility, of agreeing to complete the paperwork prior to getting the van, which I expected to be delivered the following day. That was the only reason I agreed to sign the papers. They either knew then that the van was a week or more away from being delivered, or should have known, and they did not provide me with a realistic picture of when I would have the van. Everything that ships today includes tracking info and exact delivery dates. "I don't know when XXX will arrive" is a ridiculous excuse, but it the one I am being given.. I still have no idea when I will have the van. In short, I believe I have been mislead, manipulated and disrespected. The sales person seems not to acknowledge that I have a business to run and need hard, definite data so I can make plans to meet my client obligations. Do not ever, ever,ever sign papers without having the vehicle. More

Excellent customer service I was very impressed with the excellent service we received at Keller Brothers Ford. Everyone we dealt with through the entire purchase was extremely I was very impressed with the excellent service we received at Keller Brothers Ford. Everyone we dealt with through the entire purchase was extremely friendly and professional. More