Kelly Buick GMC - Service Center

Bruce has always advised us in terms of buying cars. He is always attentive to our needs and in his followup and service that he provides for our Saturn vehicles and others we have owned. The facility is is always attentive to our needs and in his followup and service that he provides for our Saturn vehicles and others we have owned. The facility is always clean and the staff are always friendly and eager to assist. It's a great place to buy and service a car! More

I have bought 3 cars from this dealership when under the I have bought 3 cars from this dealership when under the Saturn name. I have always had my cars serviced at the dealership also. They have always tre I have bought 3 cars from this dealership when under the Saturn name. I have always had my cars serviced at the dealership also. They have always treated me well and have provided a very high level of service. I recommend them highly. David White More

BRUCE IS VERY COURTEOUS AND HELPFUL WHENEVER I COME TO THE DEALERSHIP. ALSO THE YOUNG MAN AT THE DESK ( DON'T REMEMBER HIS NAME)IS VERY KNOWLEDGEABLE ABOUT CARS. HE WAS VERY HELPFUL WHEN I CAME IN TO MAK THE DEALERSHIP. ALSO THE YOUNG MAN AT THE DESK ( DON'T REMEMBER HIS NAME)IS VERY KNOWLEDGEABLE ABOUT CARS. HE WAS VERY HELPFUL WHEN I CAME IN TO MAKE AN APPT. TO HAVE MY CAR CHECKED BEFORE THE WINTER. WENT OUTSIDE ,LIFTED THE HOOD AND MADE SURE I WOULD GET THE HOSES,FILTERS ETC. CHECKED OUT WHEN I BROUGHT MY VEHICLE IN. I AM A SENIOR AND I WOULD NOT LIKE TO BE TAKEN OVER JUST BECAUSE I AM A LADY!! More

Bruce is always very helpful, courteous, and respectful. He goes out of his way to help us get the car that we want, along with the financing needed. We have no reservations about purchasing our next car f He goes out of his way to help us get the car that we want, along with the financing needed. We have no reservations about purchasing our next car from Bruce. More

I have bought two Saturns from Bruce Dubois. He is a great salesman, follows through if you have any concerns, and sings pretty darn good. I would recommend Bruce to anyone looking for a new car, and K great salesman, follows through if you have any concerns, and sings pretty darn good. I would recommend Bruce to anyone looking for a new car, and Kelly Buick is a great place to buy a car. Teir service department has been great too!! More

This summer I was driving from Georgia to New York. My Saturn Vue died on the interstate when I was in Pennsylvania. I called AAA and they recommend I go to Kelly Automotive group. My transmission died bu Saturn Vue died on the interstate when I was in Pennsylvania. I called AAA and they recommend I go to Kelly Automotive group. My transmission died but Roland was AMAZING! He waited with my husband and I until he was sure we had a place to go. He drove us to the bus station so that we could catch a bus into NYC. No one I know has ever been that wonderful, sincere, and generous as him! He came and picked me up when I had to come back to get a ride home because my car needed a lot of work. He explained all possible options and did not push me into anything! He was the best Car person I've ever worked with!! Christina More

eric & david went the extra step,should be commended,made sure problem was solved even if not covered under warr.its nice to deal with org.that looks out for customers.the failed parts were replaced upon v sure problem was solved even if not covered under warr.its nice to deal with org.that looks out for customers.the failed parts were replaced upon verf.that they failed with no hassle.gmc should be proud,but also should look at suppliers as to what caused failer.its not the selling dealers fault,but they corrected it. More

Kelly Buick-GMC is a breath of fresh air! It was so nice to talk to a woman in service:) Diana was very knowledgeable and helpful when I called to schedule my appointment. She made me feel at ease bringin to talk to a woman in service:) Diana was very knowledgeable and helpful when I called to schedule my appointment. She made me feel at ease bringing my car in for service. When I arrived, Eric Keller greeted me. He was professional and friendly. The service was quick and efficient and the atmosphere was upbeat, not the usual dismal experience. I would definitely recommend the "new" Kelly Buick-GMC to anyone I know. Keep up the great work! More

Bruce Dubois has a wealth of knowledge about all vehicles he sells and goes out of his way to ensure that everyone is satisfied. He thoroughly explains every part of the vehicle before and after purchase. he sells and goes out of his way to ensure that everyone is satisfied. He thoroughly explains every part of the vehicle before and after purchase. We have owned 4 Saturn vehicles, the latest a 2009 chili pepper red Saturn Vue - our second. We have been dedicated Saturn owners since 1996 and we were devastated to learn that Saturn would not be manufactured after 2010. Since we loved our first chili pepper red Vue we decided to see Bruce about purchasing another, upgraded version before the end of production. Bruce told us that this Vue was very popular and getting hard to find, but he assured us that he would do his best to locate the vehicle we wanted. Within 24 hours we had our Vue, with every item we requested! When we saw Bruce recently he explained the qualities of the Buick Regal and outlined the similarity of this Buick to the Saturn. Bruce will be the first person we will contact when we purchase our next vehicle. He is terrific! More

If you are on this site, you may be looking for a dealership that goes above and beyond for its customers. My opinion is that you can't go wrong with Kelly Buick GMC in Emmaus. I bought a vehicle a dealership that goes above and beyond for its customers. My opinion is that you can't go wrong with Kelly Buick GMC in Emmaus. I bought a vehicle a few years ago at this location when it was a Saturn dealership, with the help of Roland Zuk. I recommend him highly, if you want someone who is knowledgeable, non-aggressive, and very customer service focused. Recently, a family member experienced what was thought to be a serious problem with his car, which had not been bought at the Emmaus dealership. At Roland's suggestion, he brought it in for an evaluation, and the estimated cost came out at over $2,000. This was awful news, since the family member could not afford that much right now but needed the car for work. Knowing this, Roland took it upon himself to ask Chris Miller, the estimator, if there was any way to help. Chris, bless his heart, found a way to shave $800 off the total. Super people. Super dealership. It's just one more reason I keep going back. More