Kelly Buick GMC - Service Center

Great service Rob is always helpful and easy to work with ! Wouldn’t go anywhere else . Only using Kelly Buick GMC for my service needs . Thank you Rob is always helpful and easy to work with ! Wouldn’t go anywhere else . Only using Kelly Buick GMC for my service needs . Thank you More

Great help, job I needed some body repair on a car I bought from Jordan. I called him and he went over and above to make sure I was well served at the collision cen I needed some body repair on a car I bought from Jordan. I called him and he went over and above to make sure I was well served at the collision center who, by the way, did a great job. More

Visit to Kelly GMC My visit to Kelly GMC was an absolute pleasure. The manager, Matt Kelly, was polite and helpful...pointing out where I needed to go for my oil change. My visit to Kelly GMC was an absolute pleasure. The manager, Matt Kelly, was polite and helpful...pointing out where I needed to go for my oil change. He even took the time to introduce me to the service writer. I was in and out in no time. What I liked most was that the entire staff went out of their way to say hello and made sure my stay was a pleasant one. My car is getting older, and Matt suggested scheduling a visit to see some new vehicle options. Given my experience, I plan to take him up on it. Great job, Matt! More

I would highly recommend bringing your car here! Kelly Buick Service Center has the most professional, thorough, and personable staff of any dealership in my experience. My service manager, Moriah, Kelly Buick Service Center has the most professional, thorough, and personable staff of any dealership in my experience. My service manager, Moriah, she was the best! My car, a 2011 Buick Enclave was just outside of the factory warranty and needed a new engine; I was going to be out thousands. The dealership went to bat for me with the Warranty Company and GM and they work some magic and got me a new engine at virtually no cost to me. Not to mention they were so gracious to give us a fully loaded 2017 Buick Enclave as a loaner vehicle for a month while this whole process was being sorted out, making sure we were not inconvenienced at all. It is really hard to find good people like this. I would highly recommend bringing your car here! I know I will. More

Excellent Maintenance Support While driving back to my home in South Carolina the check engine light came on in my 2011 GMC Terrain. As I still had approximately 1,000 miles to tra While driving back to my home in South Carolina the check engine light came on in my 2011 GMC Terrain. As I still had approximately 1,000 miles to travel , I contacted ON STAR who connected me with Kelly Buick GMC . The first person I spoke with was Morial Solomon . My first impression was that I was speaking with a very competent , professional , and personable individual . I explained the situation and she said that I could bring the vehicle in the very next morning as I was not intending to stay in the Allentown area for any extended period of time . When I arrived in the morning , I was greeted by a smiling and friendly Moriah. The check in process went very smoothly . Moriah kept me informed during the diagnostic stage and explained very clearly what the "fix" would entail. We agreed and the work was done in a very timely manner.Moriah approached me after the work was completed and wished me a safe trip home. The repair fixed the problem as I drove back to South Carolina . As a matter of fact , I think that my fuel mileage increased considerably after the work was completed. In my opinion , Moriah Solomon is a very valuable asset to Kelly Buick GMC as she is often the first and last Kelly employee a maintenance customer sees and her personality and professionalism gives one confidence in Kelly Buick GMC More

Use of the MYLINk in my General Motors car. I admit it, I'm old, old school. I know how to turn on the radio and turn it off. Clearly the options in m 2015 car are beyond my comfort zone. Servi I admit it, I'm old, old school. I know how to turn on the radio and turn it off. Clearly the options in m 2015 car are beyond my comfort zone. Service Department was great explaining how to use things and to reassure me that "it wasn"t me" when things didn't happen the way the manual said they should. More

Excellent service department! I got my first oil change free and a free inspection! I decided to go to breakfast in the mean time while I was waiting for my car to be done and I wa I got my first oil change free and a free inspection! I decided to go to breakfast in the mean time while I was waiting for my car to be done and I was shocked to find out that it was done before I even got back from breakfast and it was waiting for me!! Everyone was so nice and helpful. More

Awesome folks; great customer service! I purchased my car from Kelly and have it serviced there when needed. I am always treated well and fairly charged, making the experience as painless I purchased my car from Kelly and have it serviced there when needed. I am always treated well and fairly charged, making the experience as painless as possible. At my most recent appointment with Kelly, I met their new associate, Jordan, who was very polite and helpful, just as I've come to expect from this company. Well done! More

Collision Repair Center Recently we had our Buick Enclave repaired, after a minor incident. This is the second time we've used Kelly Collision Center, to repair our vehicle. Recently we had our Buick Enclave repaired, after a minor incident. This is the second time we've used Kelly Collision Center, to repair our vehicle. The first experience was five stars, customer service, professionalism, customer respect and vehicle repair performance. This second time was the same experience as the first. I would highly recommend Kelly Collision Center, to any one requirement vehicle damage repair service. We dealt with John Clapso, Body Shop & Reconditioning Manager and I would recommend him or his co-worker to anyone. Highly motivated, professional, thorough and very customer focused - Five Stars definitely. More

great! LeAnn was a great help and made my service very pleasant! the popcorn and keurig are delightful, the shuttle ride was a great help and i have no compl LeAnn was a great help and made my service very pleasant! the popcorn and keurig are delightful, the shuttle ride was a great help and i have no complaints More