Kelly Buick GMC - Service Center

Awesome experience I brought my vehicle in for service. Excellent customer service. Absolutely planning on returning. Service was completed in the time it promised and I brought my vehicle in for service. Excellent customer service. Absolutely planning on returning. Service was completed in the time it promised and my vehicle was washed. I am very happy! More

Proud GMC Owner I brought my GMC Acadia in for a transmission issue. LeeAnn put me in a rental car right away and was very sweet and patient with me. She went over ex I brought my GMC Acadia in for a transmission issue. LeeAnn put me in a rental car right away and was very sweet and patient with me. She went over exactly what the technician was going to do. She also shared with me that Andrew was the shop's trans tech and that he was an "A" tech which had me at ease. She even introduced me to him. I liked knowing that the person who was working on my vehicle had the experience and knowledge that I was paying for. My transmission overhaul was done in promptly two days. She called me several times with updates. Best of all, my car is working better than ever. I will certainly return to this dealership because of the amount of knowledge and confidence that goes into quality work. Thank you LeeAnn, Andrew, and staff at Kelly Buick GMC! More

Thank You! I just wanted to thank you to Leeann & Kelly Buick for always going above and beyond to make my service appointments as painless as possible. They al I just wanted to thank you to Leeann & Kelly Buick for always going above and beyond to make my service appointments as painless as possible. They always make sure my service needs and requests are fufilled and it such a pleasure doing business there. I do spread the word to all of my friends & family who are out looking for a vehicle. Keep up the good work!!! More

Pleasant Experience Always a very pleasant experience visiting this service group - by far the best I have found in 57 years. Professional, patient and thorough and very Always a very pleasant experience visiting this service group - by far the best I have found in 57 years. Professional, patient and thorough and very friendly More

Car Service I have a 2010 Nissan Maxima that needed to get serviced for an oil change and a problem my car had shaking when I would brake after being on the highw I have a 2010 Nissan Maxima that needed to get serviced for an oil change and a problem my car had shaking when I would brake after being on the highway. The problem ended up being the routers which weren't covered with the warranty I purchased. LeeAnn in the service department went the extra mile to speak with the General Manager and together they decided to take care of the problem without a charge to me. I totally appreciate everything they did for me. I would recommend Kelly GMC in the Lehigh Valley to anyone. Thanks again! More

I was at Kelly Buick to have my 2007 Chevy Impala looked at from work done on the heads of the engine. Unfortunately they were warped and then Nick Paxos stepped in and worked up a deal on a 2007, Buick La at from work done on the heads of the engine. Unfortunately they were warped and then Nick Paxos stepped in and worked up a deal on a 2007, Buick LaCross that was exceptional. Nick was concerned that our 2007 Chevy was in serious trouble and he took me around the lot looking at various used cars to find one of my interest. The 2007 Buick LaCross turned out to be the car and he worked with the Sales Manager to get us the best deal possible, which happened. Nick did not pressure me in any way to purchase from Kelly and went out of his way to see that we got what we wanted and the car we wanted for the price we wanted. All worked out well and we are now the proud owners of the 2007 Buick LaCross. Dennis J. Procopio More

I drive my 2011 Buick Enclave nearly 1000 miles a week for business. It is a great vehicle. Eric Keller is why I choose Kelly Buick for service . He is honest, straight forward and knows that satisfied for business. It is a great vehicle. Eric Keller is why I choose Kelly Buick for service . He is honest, straight forward and knows that satisfied customers are the key to business success. I depend on Eric and his service team to keep me on the road every day. A few weeks ago, at 120,000 miles, my Enclave was having transmission problems. Knowing how much I depend on my car, Eric made sure the job was diagnosed by his most experienced tech. They presented me with a couple options for the repair and quoted me a very good price. The car was ready when promised and drives like it is brand new. I am very happy with the service department at Kelly Buick. Herron Maxwell More

Thanks to the entire service team for the repairs and keeping me informed as to the parts needed and ordered. The car was returned cleaned and fixed right the first time. keeping me informed as to the parts needed and ordered. The car was returned cleaned and fixed right the first time. More

I had gone in for regular service on my car and as always, Eric keeps me up to date with all services dine and needed on my vehicle great job as usual Eric. He is always fair and honest. always, Eric keeps me up to date with all services dine and needed on my vehicle great job as usual Eric. He is always fair and honest. More

Please allow us to express our appreciation for your Kelly Buick service representative Connie Kern. In our opinion Connie has gone above and beyond what anyone could possibly expect in the line of ser Kelly Buick service representative Connie Kern. In our opinion Connie has gone above and beyond what anyone could possibly expect in the line of service from a dealership. I was in the hospital and missed my service appointment. Because it is unusual for me to miss a scheduled appointment, Connie called to see if there was something wrong. Upon learning that I was hospitalized she rescheduled the appointment for after my discharge. She expressed concern over whether or not I would be able to drive to the dealership for the appointment and offered to pick up the car at my house and return it after the servicing. We feel that Connie should be commended for providing the type of exceptional service that one does not ordinarily see in this day and age. She is a genuine example of the kind of service that will keep us coming back to Kelly Buick. More