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Kelly Buick GMC - Service Center

Emmaus, PA

4.6
104 Reviews

104 Reviews of Kelly Buick GMC - Service Center

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December 27, 2012

I was in for an oil change on my Yukon, and explained to our salesman Mike Holmwood how disappointed we are in our new Terrain gas mileage. He stated that he would make Service Manager aware of it, that it More

by chrmarroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Roth
October 28, 2012

I have gone into kelly GMC Buick on several occssions and each have dealt with Eric. He has always been couteous and friendly and always upfront about service recommendations and repairs. He is one of the fe More

by johnhms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Keller
October 27, 2012

LeeAnn was very helpful and courteous. She contacted me, informed me what needed to be done, and arranged shuttle service for me to get to work. This was my first experience (on the service side), but it wa More

by rminchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 26, 2012

Eric is such a wonderful service advisor. He kept me up to date on my vehicle's status, and explained in detail what was wrong with my car. He was prompt and courteous and friendly. I am very happy with th More

by smmoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Keller
October 26, 2012

I was very pleased with the Servie department at Kelly Buick GMC. When I scheduled the appointment with LeeAnn she was very nice and accomadating. She went over my service history and made some reccomenda More

by andy0227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Keller
October 25, 2012

Was very impressed by the professionalism that my problem was handled with. I will definately return to this dealership,and was very comfortable there. Thank you. More

by anngurn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 25, 2012

I took my daughters 1999 Saturn SL2 in for service. The car had a transmission issue that nobody could solve. Their vast knowledge of saturns had my daughters car back on the road and a price that didn't b More

by todd.shollenberger.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 13, 2012

My husband and I recently took our Buick LaCross to Kelly Buick for service. While waiting for the vehicle we decided to look at cars in the showroom. We had no intentions of buying a new car. Here we met N More

by Reimert7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Barndt, Nick Paxos
August 31, 2012

I have add my Saturn in for service and found their staff extremely pleasant and courteous. My car is serviced in a timely fashion and the wait is made more pleasant by the new waiting area/showroom. More

by dpetruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fotta , Bruce Dubois
December 25, 2011

Bruce sold us a 2002 Saturn L200 back in 2005 and this car has been a great vehicle for us. It now has 120,000 miles on it and it still keeps ticking and it has taken quite a licking. Bruce still keeps More

by joeborghil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce DuBois, Bruce Dubois