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Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
2,214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,214 Reviews of Kelly Chrysler Dodge Jeep RAM
February 27, 2016
Great car buying experience Brian Spangler was very knowledgeable about which Jeeps we could tow flat behind a motorhome. He found us a Cherokee Trail Hawk from their huge invent Brian Spangler was very knowledgeable about which Jeeps we could tow flat behind a motorhome. He found us a Cherokee Trail Hawk from their huge inventory that was one of our three color choices. More importantly, it had the active drive II drive system which was what we needed to tow it flat. We like the looks of the Grand Cherokee better than the Cherokee but they weigh about 800 lbs more and the gas mileage is also less. Chris Levin was very helpful and brought out several Jeeps for us to test drive. Beth Wong was also very helpful and helped us negotiate a price we and Kelly could both live with. There was never any high pressure sales techniques. More
by jdjenn
Employees Worked With
Brian Spangler, Chris Levin, Beth Wong
February 24, 2016
excellent experience Bought an used Mercedes from them. Can't be happier. David Alamo was very helpful; not your usual sales person. Even after the car was delivered, Bought an used Mercedes from them. Can't be happier. David Alamo was very helpful; not your usual sales person. Even after the car was delivered, he was very responsive to my request. Overall, it was a very pleasant experience. More
by C Fang
Employees Worked With
David Alamo
February 20, 2016
Excellent leased a new truck from them. Got a great deal. Don Pryor listened what I wanted in a truck and got me everything I wanted at an unbelievable price. H leased a new truck from them. Got a great deal. Don Pryor listened what I wanted in a truck and got me everything I wanted at an unbelievable price. He helped me through the entire process and answered all the questions I had about the truck and the lease. I am definitely only going to Don anytime my family needs a vehicle. I would recommend kelly car for all your car needs and I would especially recommend using Don. More
by Zack
Employees Worked With
Don Pryor
February 14, 2016
BUYING A USED CAR Sales went ok a little draw out but ok but the service department was a nightmare went to get my 1000 mile free check up and got a oil change that co Sales went ok a little draw out but ok but the service department was a nightmare went to get my 1000 mile free check up and got a oil change that cost me 41 dollars they said someone put it in computer wrong was suppose to get a free wash got a dirty car also when I bought my car home my gas tank was empty every car I ever bought they always gave me a free tank of gas U better get everything in writing More
by jeffmack
Employees Worked With
Cornell Ricketts
February 12, 2016
New Customer Service Experience Absolutely wonderful first experience for service on my 2014 Grand Cherokee which I purchased used elsewhere. Called for service in the morning, fixe Absolutely wonderful first experience for service on my 2014 Grand Cherokee which I purchased used elsewhere. Called for service in the morning, fixed the same day. Loaner car made available. Bad oil pressure sensor covered under warrantee. Could not have been better. Great people. Highly recommend. They will get all of my future service and likely sell me a new Grand Cherokee when I want to trade this one in. More
by DaveK
Employees Worked With
Thadd Taylor
February 09, 2016
New Vehicle Purchase 2015 Grand Cherokee Limited From start to finish the dealership was very disorganized. How do they expect their salespeople to move vehicles and provide a good customer experienc From start to finish the dealership was very disorganized. How do they expect their salespeople to move vehicles and provide a good customer experience when things are so disorganized? it's the third vehicle I purchased from Kelly in the last few years and they had no idea I was a previous customer. So much for customer loyalty. Believe me, if there was a Jeep dealer closer to my home I would have been out the door at the start of this odyssey. Salespeople tried their best, just too much confusion. More
by weakie
Employees Worked With
Chris Levin
February 08, 2016
New Jeep Wrangler Very good experience . They worked hard to make a deal. I'm happy with the deal and love the jeep. Everyone was very nice. Cornell is a really good an Very good experience . They worked hard to make a deal. I'm happy with the deal and love the jeep. Everyone was very nice. Cornell is a really good and knowledgable guy. I would definitely buy recommend them and especially Cornell. Mike, The finance guy is also nice and made it quick and easy More
by primoguy
Employees Worked With
Cornell Ricketts
February 06, 2016
Great experience Can't thank Stan Judd, Matt Jones, & Jim Barndt enough for making our Wrangler buying experience a great one. This dealership goes out of their way t Can't thank Stan Judd, Matt Jones, & Jim Barndt enough for making our Wrangler buying experience a great one. This dealership goes out of their way to make you a priority and they want to make sure you leave there happy. Definitely recommend them for your car purchasing. More
by Jeepchik75
Employees Worked With
Matt Jones, Stanley Judd, James Barndt, Christina Strohl
January 29, 2016
Great customer service! I am very pleased with the customer service that I received from Jim. Jim was really cool, and fun to work with. He was upfront, honest, and worked wi I am very pleased with the customer service that I received from Jim. Jim was really cool, and fun to work with. He was upfront, honest, and worked with me to help me find just what I was looking for. I would definitely recommend to anybody I know who's car shopping, to go talk to Jim. More
by Mike H
Employees Worked With
James Baab
January 28, 2016
excellent experience Chris levin is a excellent salesman he made our leasing experience feel free of stress as our son and daughter each leased a vehicle from the kelly al Chris levin is a excellent salesman he made our leasing experience feel free of stress as our son and daughter each leased a vehicle from the kelly allentown location on the same day.Chris explained all aspects of the lease process and oriented our children to their lease vehicle to the point where when they left the dealership they operated their new care safely and effectively.This is comforting to a parent.. I would definitely use kelly jeep again in the future and so will our children. Thank you Chris. More
by Michael
Employees Worked With
blake, Chris Levin
