Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
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2,214 Reviews of Kelly Chrysler Dodge Jeep RAM
Kelly keeps my car running smoothly! Dave keeps track of my maintenance so that my car is always ready for the long trip! Service is done quickly and efficiently and at a reasonable cost Dave keeps track of my maintenance so that my car is always ready for the long trip! Service is done quickly and efficiently and at a reasonable cost. More
Great Overall experience I worked with Sales Man Stefano Martina and had an overall excellent car buying experience! He was very friendly and knowledgeable of the vehicle. I I worked with Sales Man Stefano Martina and had an overall excellent car buying experience! He was very friendly and knowledgeable of the vehicle. I would recommend this dealership to others. More
Love my new Jeep Grand Cherokee! I decided to check out the Jeep Grand Cherokee after the brutal winter. My salesman Chris Levin was patient and knowledgeable, answering every questio I decided to check out the Jeep Grand Cherokee after the brutal winter. My salesman Chris Levin was patient and knowledgeable, answering every question I had. The entire experience was easy and hassle free, unlike purchases many of us have had with typical car dealerships. My Jeep Grand Cherokee is comfortable and drives great, almost wishing for more snow! I love this Jeep! I highly recommend Kelly Dodge Chrysler Jeep for a vehicle purchase and would be sure to see Chris Levin. More
Terrible customer service, never again TERRIBLE. I had nothing but bad experiences from here in the 3 times I tried to buy vehicles. Arrogant staff, especially the sales managers, and the s TERRIBLE. I had nothing but bad experiences from here in the 3 times I tried to buy vehicles. Arrogant staff, especially the sales managers, and the service department acts like you are burdening them by bring in your vehicle for service work or recalls. Good luck talking to someone then after the problems take place. Ive called numerous times to the managers and emailed as well with no return emails or phone calls. I even tried to buy a new $50,000 truck recently and after test driving it with Brian Spangler, they never even called me back to go forward with the purchase. Dave Vrabel in the service department was condemning me for bringing my new vehicle then, THAT I HAD TO BUY AT ANOTHER DEALERSHIP, for a safety recall. This is VERY common for people from around the area so I'm not sure where all these glowing reviews are coming from since 80%+ of the people Ive talked to will never step foot in there again. We buy almost exclusively Chrysler products and we will never shop here again! More
Finely a pleasant car buying experience Anthony as my sales person and Brian as the manager were great to work with. They were both very polite and respectable. Anthony found me the Jeep I w Anthony as my sales person and Brian as the manager were great to work with. They were both very polite and respectable. Anthony found me the Jeep I was looking for and explained all the features. After test drive we came to agreement on a price and the process moved quickly. Anthony is very knowledgeable. He showed me around the service area and explained what to do and were to drop off the Jeep when I come in for service. Before I left Anthony paired my cell phone to the Jeep and showed me how to operate the basics things on the vehicle . Thank you Anthony! Job well done you went above and beyond. More
New Jeep Lease Stopped in on a Saturday at 4PM trying to lease another Jeep, and was given the run around and a ridiculous price. I told the employee I was eligible Stopped in on a Saturday at 4PM trying to lease another Jeep, and was given the run around and a ridiculous price. I told the employee I was eligible for a discount through my job and that was completely ignored. I ended up leasing an Infiniti sedan, with meow equipment, for almost $200/month less. It seemed like the salesman was more concerned with leaving to go home than he was with a "lay down spot" so to speak. Your loss. More
Service Department at Kelly. I always call Dave Vrabel This is the 3rd Grand Cherokee Jeep I have purchased at Kelly. Dave Vrabel is the person I always call over these last 10 years. He gives me great s This is the 3rd Grand Cherokee Jeep I have purchased at Kelly. Dave Vrabel is the person I always call over these last 10 years. He gives me great service for my vehicle and is always very fair on the service estimates. I will continue to call Dave when I need as I did yesterday, 02/28/2015. Carolyn Lapierre More
Another Pleased Customer Not a fan of the entire car buying process, but the employees at Kelly really know how to make it an enjoyable experience. Dave was a fantastic salesm Not a fan of the entire car buying process, but the employees at Kelly really know how to make it an enjoyable experience. Dave was a fantastic salesma; very courteous and welcoming. Brian was able to help us strike a deal that I think pleased everyone. These guys are the real deal, don't hesitate to stop by! Definitely a returning customer. More
Happy Customer!!! I have had a great car buying experience with Kelly. Great customer service, knowledgeable employees to make sure you're fully satisfied with your pur I have had a great car buying experience with Kelly. Great customer service, knowledgeable employees to make sure you're fully satisfied with your purchase. Wouldn't hesitate to come back for another! More
Best experience This was the best experience by far. The staff was great and didn't presssure me Into anything. They made the car buying experience fun! This was the best experience by far. The staff was great and didn't presssure me Into anything. They made the car buying experience fun! More












