Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
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2,214 Reviews of Kelly Chrysler Dodge Jeep RAM
After visiting several car dealerships in the area, unable to find exactly what I wanted, I went to Kelly. I was quickly greeted by Anthony, and he immediately began showing me stock that matched the t unable to find exactly what I wanted, I went to Kelly. I was quickly greeted by Anthony, and he immediately began showing me stock that matched the truck that I wanted. He thoroughly explained benefits of leasing and buying, and helped walk me through the trade-in and lease paperwork. Brian worked with me on financing, which was actually a painless experience. He even went the extra mile to work with me on protection options. All of the staff I spoke to were very polite and professional, and the dealership has an excellent lot with many quality vehicles in stock. I would absolutely recommend working with Kelly, and Anthony and Brian specifically, when looking for a new vehicle. More
I and my 2 children stopped at Kelly looking for an SUV. I and my 2 children stopped at Kelly looking for an SUV. We were approached but Robert Crail who was a gentleman from the word hello. I knew that I and my 2 children stopped at Kelly looking for an SUV. We were approached but Robert Crail who was a gentleman from the word hello. I knew that I wanted an SUV , but was not sure exactly which make or model that I preferred. Mr Crail let me drive 3 of them , and was more than patient as he took the time to show me every model. In my past experience with sales people they have tended to become pushy , and more than impatient when you do not say yes right away, but this was not the case with Robert. After we selected the Jeep of choice Robert showed me what he referred to as the vehicle report card. He actually made me copies of the report to show my husband. Two days later I , and my husband returned to Kelly ,and Robert re showed us the Jeep , and made my spouse drop his guard to the point where he was actually laughing and joking with Robert. I am happy with my Compass , and plan to drive it for a long time. Thank you Robert. More
A great experience with Anthony .. Shopping for a vehicle isn't a favorite thing for me , but very honest,friendly,fast service .. Would highly recommend this dealership. Very happy !! isn't a favorite thing for me , but very honest,friendly,fast service .. Would highly recommend this dealership. Very happy !! More
Upon entering the service bay and entering the service department, I was greeted warmly and tended to promptly. While checking in, I was informed of the services being rendered as well as a recall they we department, I was greeted warmly and tended to promptly. While checking in, I was informed of the services being rendered as well as a recall they were fixing while I was there. I was given a approximate wait time of 45 minutes and proceeded to sit down in the waiting area (after being offered a beverage). Approximately 20 minutes had passed and I was approached by Dave Vrabel who informed me that my vehicle was ready to go. He spent the time to address what was covered with my car during the visit, allow me to ask questions, as well as to extend his personal business card if I had any questions or issues after I left. Thank you Kelly service team and Dave Vrabel for making what is usually a headache a very nice experience. More
My recent car buying experience at Kelly Chrysler was wonderful. My salesperson Kara, was professional, courteous and extremely forthcoming. Buying a car has never been at the top of my favorite things wonderful. My salesperson Kara, was professional, courteous and extremely forthcoming. Buying a car has never been at the top of my favorite things to do list. Thanks to this recent experience that has changed. I will definitely recommend this dealership and most certainly this salesperson to my family and friends. More
I visited the Kelly automotive store in Emmaus, Pa. Kara was very attentive, and knowledgeable about the jeeps I was interested in. It was a pleasure to work with her and I will certainly refer her to my fr was very attentive, and knowledgeable about the jeeps I was interested in. It was a pleasure to work with her and I will certainly refer her to my friends, co-workers and family. Thank-you! More
My experience with Kelly was extremely accommodating. Our sales associate was friendly and knowledgeable. I was interested in two different vehicles and she was helpful in educating me on each so that I coul sales associate was friendly and knowledgeable. I was interested in two different vehicles and she was helpful in educating me on each so that I could make the best decision based on my wants and needs. Purchasing my vehicle was quick and painless and I am grateful! More
The salesperson who worked with us to buy our car was very knowledgable about the cars that we were interested. She was friendly and outgoing but not at all pushy. She told us the facts about the cars an very knowledgable about the cars that we were interested. She was friendly and outgoing but not at all pushy. She told us the facts about the cars and helped us to make an informed choice about what we wanted to buy and what would be the best car for our needs and preferances. I normally do not enjoy the stress of car shopping and often feel pushed into buying even if I'm not sure that the car is really what I wanted, but thanks to Kara and other staff that helped us, my experience was very pleasant. More
My experience at this dealership was excellent! Went there with my wife to explore a few options for her. Our salesman, Kara Mercado was very helpful and she took the time to show us many makes and mode there with my wife to explore a few options for her. Our salesman, Kara Mercado was very helpful and she took the time to show us many makes and models. She let us take comfortable road tests and she was very professional. Kara really took the time to explain to us all of our options. She was extremely patient and spent a lot of time with us. Even though we did not buy a vehicle at this time, we look forward to doing business with you in the future. More
i entered the dealership was greeted by salesman anthony, i explained what i wanted . anthony was very knowledgable of the product line up and put me in the vechile i was looking for , anthony is a rising st i explained what i wanted . anthony was very knowledgable of the product line up and put me in the vechile i was looking for , anthony is a rising star in that dealership i would recomend him n the dealership 2 friends n family More












