Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
649 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
Arriving for my scheduled appointment on time, I was met by Ryan - very pleasant and informative. He noted my maintenance concerns and told me of a front end alignment which he suggested I would need. I a by Ryan - very pleasant and informative. He noted my maintenance concerns and told me of a front end alignment which he suggested I would need. I agreed and was then taken to a wait room which was pleasant - great latte while waiting for the completion of the maintenance work to be completed. I was very satisfied all aspects related to my experience; my thanks! More
This is my second appointment at Kelly with my new truck. Service was prompt. I was greeted by the new Ram service advisor (Dave’s replacement). Courteous and informative. It was only an oil change, so I was Service was prompt. I was greeted by the new Ram service advisor (Dave’s replacement). Courteous and informative. It was only an oil change, so I was in and out in about 75 minutes and there were no surprises. More
Service work and replacement parts are fine. Expected 30 minutes but actually took 2 hours. Service Tech should have managed expectations better. Expected 30 minutes but actually took 2 hours. Service Tech should have managed expectations better. More
came in for an oil change and alignment but but dangerously worn tires and a leaking oil pan gasket required the car to be left overnight. kellys shuttle service quickly got me back to easton. it w dangerously worn tires and a leaking oil pan gasket required the car to be left overnight. kellys shuttle service quickly got me back to easton. it was a pleasure riding with john as he's a safe driver, knowlegable and a nice guy. service advisor robert brunetto was patient and thorough,taking me out to the vehicle and showing me what was going to be worked on and why. these guys made "the dealership experience" a positive thing. More