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Kelly Grimsley Kia

Odessa, TX

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445 Reviews

2603 E 8th St

Odessa, TX

79761

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Showing 445 reviews

March 26, 2021

I have no complaints. Customer service is great! I was treated with respect and my questions were answered in a timely manner. The staff is wonderful... More

by crystalurias245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Apr 06, 2021 -

Kelly Grimsley Kia responded

Service is what we do, doing it well, is how we operate at Kelly Grimsley!

March 25, 2021

Went in for an oil change and I was out in about 30 minutes. Everyone was helpful and I was satisfied with my visit. Will recommend! More

by ADRIANTARANGO1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Abby Covos, Mike Bennett
Apr 06, 2021 -

Kelly Grimsley Kia responded

Good your happy, makes us ecstatic!

March 25, 2021

It is never a disappointment going an getting my car serviced always clean and fast working they always take care of what needs to be done More

by OILFIELDWIFE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 25, 2021 -

Kelly Grimsley Kia responded

Not that we don't hear this often, but it's always great to deserve it. Thanks for your business and for letting us maintain your KIA.

March 25, 2021

Always very fast and friendly. Staff always takes very good care of me. The service staff is very informative and explains everything where I can understand it comfortably. More

by nuneza1307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 25, 2021 -

Kelly Grimsley Kia responded

We love positive reviews. But, we know we're not perfect! If for any reason you're dissatisfied please address it while you're here, so we can avoid an unhappy customer experience.

March 24, 2021

Really Fast, friendly. The young lady was really nice. She explained everything that was done on my car. And told me if something went wrong to go back More

by jeannettezamarron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 25, 2021 -

Kelly Grimsley Kia responded

We appreciate the positive review Jeannette.

March 24, 2021

Everyone was friendly and efficient. The work was done in a timely manner. Having my car serviced at Kelly Grimsley is always a pleasant experience. More

by nsh2547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 25, 2021 -

Kelly Grimsley Kia responded

Fast, friendly, precise, are words we live by at Kelly Grimsley KIA service.

March 24, 2021

The service is always great. They are fast at getting you in and making sure all of your needs and concerns are meet. And the wait is never that long. More

by FLORES.MELISSA57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destany Garcia, Alex Colon
Mar 25, 2021 -

Kelly Grimsley Kia responded

Thanks Melissa, we value your time as much as the next customer and technician because it is such a luxury these days.

March 24, 2021

Everyone in the Service dept was really nice,courteous and professional. My vehicle rather quickly. I was out of there in no time. Thank you More

by DOMINIQUESDESTINY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destany Garcia, Abby Covos
Mar 24, 2021 -

Kelly Grimsley Kia responded

Perfect, that's the way we roll!

March 23, 2021

Everyone was extremely helpful . Alex was superior!!! He assisted with My picking u the car and transferring parcels. I would go to your service before using anyone else. More

by cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 24, 2021 -

Kelly Grimsley Kia responded

Perfect, that's the way we roll! Everyone in service and sales cares about our customers.

March 23, 2021

My appointment was timely and I was greeted shortly after arrival by Alex. He indicated that there were 2 recalls that needed checking on my Soul. When I explained that I drove 3 hrs from Ft. Davis he had th More

by SCOTSIRISHLASS49
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 24, 2021 -

Kelly Grimsley Kia responded

We appreciate the positive review about Alex and Mike, we strive to be the best we can!

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