Back

Kelly Grimsley Kia

Odessa, TX

not yet
rated
445 Reviews

2603 E 8th St

Odessa, TX

79761

Directions

By Type

Showing 445 reviews

March 23, 2021

My appointment was on time and i was great immediately as arrived, my car was ready fast. And the young lady explain me all the details More

by ARTHUR.A.KNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 23, 2021 -

Kelly Grimsley Kia responded

Thank you for positive review Arthur, we do our best to be expeditious but accurate!

March 23, 2021

Worst dealership I’ve ever bought a vehicle from wouldn’t recommend to my worst enemy they did nothing but lie and make up excuses for a staff member who knowingly shared personal information and sell nothin More

by DUSTINBRAVO264972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wil Steinle, Brandon Grimsley, Mike Bennett, Frank Bonilla
Mar 23, 2021 -

Kelly Grimsley Kia responded

Dustin, we apologize for your experience at Kelly Grimsley KIA but we truly tried to help you.

Mar 24, 2021 -

DUSTINBRAVO264972 responded

No you didn’t you attempted to rip me off over and over again you did the bare minimum to help and lied over and over

March 23, 2021

I was in out for my service for my seltos!! Great customer service!! Very professional!! Friendly and fast!! I will recommend friends and family !! Great More

by MELIAHFRAZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Mar 23, 2021 -

Kelly Grimsley Kia responded

Meliah, We want to say thanks for everything, too. Come see us next time!

March 22, 2021

Dealing with your service department is always a pleasant experience,everyone is friendly and knowledgeable. They always get me in and out quickly. I feel safe in knowing the job was done right. More

by MARKTYREE2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Mar 23, 2021 -

Kelly Grimsley Kia responded

We agree, our service team, and the rest of our employees are top notch, too! If you need another new KIA or used vehicle, ask our service team for help!

March 21, 2021

Kelly Grimsley Auto Group has been my dealership since 2006, and I have only great things to say about the service they have provided over the years. Staff has been friendly, helpful, and has always made More

by Sina
Customer Service
Recommend Dealer
Yes
Employees Worked With
Destany Garcia
Mar 22, 2021 -

Kelly Grimsley Kia responded

Thanks SIna, we appreciate your positive review.

March 20, 2021

Always so polite and they get to my car ASAP!! The waiting area is also very comfortable and clean..everyone is always ready to answer any questions I might have. More

by BECKYSEGOVIA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Mar 22, 2021 -

Kelly Grimsley Kia responded

Hi Becky, thanks for the review, but you gave Alex only 1 star :(

March 19, 2021

Great service. My battery issue was addressed and fixed in half the time expected. Everyone I encountered was friendly and helpful. I would visit again. More

by AMYWEIR00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 22, 2021 -

Kelly Grimsley Kia responded

Thank you Amy for the positive review.

March 19, 2021

Great service. Always have what I need and are always willing to help accordingly to my vehicle and my needs and budget. Friendly and fast service. More

by SANTOSMARELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Alex Colon
Mar 22, 2021 -

Kelly Grimsley Kia responded

Thanks Marley, we truly appreciate our customers' review and taking care of their vehicles.

March 19, 2021

Just love coming here for my oil change tire rotation. They are so friendly and always get me in and out in no time. I highly recommend purchasing a car here❤️🚘🏎 More

by VALLESMARISOL1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Mar 22, 2021 -

Kelly Grimsley Kia responded

Thank you Marisol for the positive review

March 19, 2021

Your staff is always very welcoming and prompt the minute you arrive. All is handled exceptionally fast. Kelley Grimsley Kia is our go to for all our needs. Thank you 😊 More

by SatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colon
Mar 22, 2021 -

Kelly Grimsley Kia responded

Thanks

...
35
...