Kelly Grimsley Kia
Odessa, TX
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Kelly Grimsley always takes care of all my needs. Whether it’s the sales department, service or financing our business is always handled in a professional yet personal and friendly manner. it’s the sales department, service or financing our business is always handled in a professional yet personal and friendly manner. More
Love the care a service I get at Kelly Grimsley. Always super friendly and my car is usually always ready quickly. Thank you for letting us have our full trust with Kelly Grimsley service department!! super friendly and my car is usually always ready quickly. Thank you for letting us have our full trust with Kelly Grimsley service department!! More
Alex in the service department ALWAYS does an extraordinary job at making sure my vehicle is taken care of and myself. Thank you very much extraordinary job at making sure my vehicle is taken care of and myself. Thank you very much More
Extremely Helpful and Courteous.. Alex was very Professional and knowledgeable. Took care of the service needed and in a timely manner. The Shuttle Driver was very Friendly... Professional and knowledgeable. Took care of the service needed and in a timely manner. The Shuttle Driver was very Friendly... More
fast and prompt service ,outstanding prompt customer service...staff is friendly and always helpful regardless of time or day. I will continue using this service center service...staff is friendly and always helpful regardless of time or day. I will continue using this service center More
I was very impressed with the level of service I received here. Alex went above and beyond to work with me and my insurance to repair my car from the damage caused by a private mechanic. here. Alex went above and beyond to work with me and my insurance to repair my car from the damage caused by a private mechanic. More
After they finally spelled my name right and figured out I was still under warranty to replace my Sportage engine (this took 3 days), they were a bit nicer to me. When we arrive back home in Tucson, AZ I I was still under warranty to replace my Sportage engine (this took 3 days), they were a bit nicer to me. When we arrive back home in Tucson, AZ I had my car checked again at our KIA Dealership since my check engine light came on again. Turns out we paid for new hoses that we didn't need ($431), they put our original sparkplugs with over 80,000 miles on them into a new engine (which cause the engine to misfire) and overfilled the oil by a full quart. Also, they did not steam clean the engine area when replacing the engine. They did wash and vacuum my car before returning though. More
Great you as you arrived, get you in right away, very clean waiting area. Looking forward to next visit soon yes very soon, love my kia. clean waiting area. Looking forward to next visit soon yes very soon, love my kia. More


