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Kelly Toyota of Hamburg

Hamburg, PA

3.9
1,361 Reviews

41 Industrial Drive

Hamburg, PA

19526

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1,361 Reviews of Kelly Toyota of Hamburg

September 10, 2013

2010 Prius was in for recall service and 55K services. The oil was changed after only 1,500 miles and the windshield was stickered for the next change at 5,000 miles. Toyota has changed the recommended s More

by BobNovak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin Tobias, Erin Chicu
September 03, 2013

I recently had my fj cruiser in for service. I dealt with Ashley Schweikert. She was very helpful and courteous. I would highly recommend this dealership. I can definitely say I will be back and I will be su More

by orioles646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ashley schweikert, Ashley Schweikert
Sep 26, 2013 -

Kelly Toyota of Hamburg responded

Thank you for your service business and your review. We look forward to seeing you back in the future!

September 03, 2013

Great experience all the way around at Freedom Toyota. My wife and I entered with specific car in mind, an FJ Cruiser. We were matched up with Jasten, who was very knowledgeable on the FJ Cruisers and wa More

by rafpsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasten Prutzman, Eric Savage, Eric Savage, Jasten Prutzman
Sep 26, 2013 -

Kelly Toyota of Hamburg responded

Thank you for your review and your business. Glad Jasten was able to answer all your questions and make sure you had a great purchase experience.

September 03, 2013

Erin was absolutely wonderful; she was friendly and outgoing and explained everything perfectly; it is so refreshing to deal with someone who knows their job and can do it masterfully -- I could not ha More

by betseybrutal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Tobias, Erin Chicu
Sep 26, 2013 -

Kelly Toyota of Hamburg responded

Glad Erin was able to take care of all your service needs. Thank you for your review and your business!

September 03, 2013

As always, my experience at Freedom Toyota was exceptional, from the time they met me dropping off my car till I picked it up. They are always prompt and courteous. More

by kimpike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Tobias, Erin Chicu
Sep 26, 2013 -

Kelly Toyota of Hamburg responded

Thank you for your business and your review. We appreciate both!

August 31, 2013

We had a FANTASTIC experience today at Freedom Toyota! The general manager Mark was so friendly and our salesman Doug was nice, courteous and knowledgeable! Such a great experience! I think the world of t More

by Tee moose
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark- gm, Doug- sales, Doug Murphy
Sep 26, 2013 -

Kelly Toyota of Hamburg responded

So glad the whole staff pitched in to make sure you had a great experience. Thank you for your business!

August 30, 2013

I have found the staff and service at Freedom Toyota to be cordial and professional every time I have a reason to visit the service department. They take very good care of my vehicle, I trust them and alwa More

by thal125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicola Gentili
Sep 26, 2013 -

Kelly Toyota of Hamburg responded

Glad we are keeping up the good work. Thank you for your business.

August 30, 2013

The service department is excellent! Ashley always graciously assists me when I come for service and is very kind. Andrew helped me courteously with service. More

by Cindynator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley abd Andrew, Ashley Schweikert
Sep 26, 2013 -

Kelly Toyota of Hamburg responded

Glad Ashley goes out of her way to take care of you. Thanks for your review and your business.

August 30, 2013

Erin did her best to ensure I had a stress free experience. Her professionalism, knowledge, and kindness were excellent. I felt at home while working with Erin. More

by mmajetsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Tobias, Erin Chicu
Sep 26, 2013 -

Kelly Toyota of Hamburg responded

Thanks for reviewing our dealership! I'm glad Erin did her best to take care of you.

August 28, 2013

I took my car there for an oil change. They said it would take 2 hours which I think is rediculous for what I wanted done. They took me home and left me there for 5 hours and told me they had nobody to brin More

by chuckreppert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Tobias, Erin Chicu
Aug 28, 2013 -

Kelly Toyota of Hamburg responded

Thank you for your review. Although an oil change doesn't take 2 hours sometimes our scheduled appointments make it hard to get to drive-in customers in a timely manner. This has been brought up and we are looking into a solution. Regardless of that your phone message should have been returned. I will forward you review over to our service manager so we can avoid repeating this error. Thank You Brian Rowe Freedom Auto Group

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