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Kelly Toyota of Hamburg

Hamburg, PA

3.9
1,361 Reviews

41 Industrial Drive

Hamburg, PA

19526

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1,361 Reviews of Kelly Toyota of Hamburg

August 28, 2013

My wife and I purchased a 2011 Prius at Freedom Toyota Scion in July. We are very happy with our new car, and just as happy with our experience at the dealership. We went to Hamburg from Harrisburg be More

by bedastokes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Elliott
Aug 28, 2013 -

Kelly Toyota of Hamburg responded

Thank you so much for your review! Dan is a new addition to our sales staff and it is always great to hear how they are doing. We appreciate your business.

August 27, 2013

Great Job, but the car wash was very bad, better off not doing it. My 8 year old does better. If you are going to wash the car do it right. This is not the first time the car wash was bad. More

by alan0464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Tobias, Erin Chicu
Aug 28, 2013 -

Kelly Toyota of Hamburg responded

Thank you for taking the time to review us. I will bring your review to the attention of our Reconditioning Manager so he can address the issue with his staff. Thank You Brian Rowe Freedom Auto Group

August 27, 2013

I was referred to this dealership by my neighbor Nick Gentilli who works at Freedom in the service department. I was originally impressed by the size of the facility and the amount of vehicles they had i More

by rpratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky Gentilli
Aug 28, 2013 -

Kelly Toyota of Hamburg responded

Thank you for your business and your review!

August 26, 2013

Doug is a great guy. Helped us out a lot, very friendly and made sure he could do whatever he could to make sure we were satisfied. I highly recommend Doug to anybody. More

by tsmith93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Murphy, Doug Murphy
Aug 28, 2013 -

Kelly Toyota of Hamburg responded

Thank you for taking the time to review our dealership and Doug. We appreciate your business and your feedback!

August 23, 2013

Erin and her staff were overly friendly and seemed to know right where the problem was. Wait time was very minimal and appointment time was kept. More

by alfund0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Tobias, Erin Chicu
Aug 28, 2013 -

Kelly Toyota of Hamburg responded

Thanks for taking the time to review our dealership and Erin. We look forward to seeing you and your Scion again soon!

August 23, 2013

Just purchased a 2002 MR2 ( not from here) and had ordered some parts including a new key. iIn the mean time I lost the one key I had and had the car taken to Freedom. They were able to take care of More

by arno2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky, Ben and the tech all great
Aug 28, 2013 -

Kelly Toyota of Hamburg responded

Thanks for the review. Glad our staff was able to help with your service and parts needs!

August 23, 2013

Weston was great, the vehicle was a surprise for husband and he really worked with me to get it done. Exceptional Service was provided and Wes went all out to make it a special. More

by koenig71
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Weston Kemmerer , Weston Kemmerer
Aug 23, 2013 -

Kelly Toyota of Hamburg responded

Thank you for your review. I'll make sure to pass it on to Weston. Glad he could help you surprise your husband and provide the exceptional service our customers deserve!

August 23, 2013

Jerry Chatel and Freedom Toyota are second to none! They are knowledgeable,professional and friendly. Very satisfied and I would highly recommend them. Thank you for taking good care of me and my Camry! More

by Maggiefm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Chatel, Jerry Chatel
Aug 23, 2013 -

Kelly Toyota of Hamburg responded

Thank you for taking the time to review our dealership. Glad Jerry was able to meet all of your serivec needs. We look forward to seeing you and your Camry in the future!

August 23, 2013

I am totally satified with the service as well as the treatment that was given to me by Erin Tobias. As I explained the problem she was very attentive and understood what I was trying to relay. She wen More

by ezna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Tobias, Erin Chicu
Aug 23, 2013 -

Kelly Toyota of Hamburg responded

Ezna, thank you for your review of our dealership and Erin. It's great to hear when you get it right! We appreciate your business.

June 20, 2013

Right from the beginning we felt very comfortable with Reggie. He is very knowledgeable and friendly. We worked very hard throughout the process ensuring we were having a good experience and answering a More

by zellin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Brown
Jun 20, 2013 -

Kelly Toyota of Hamburg responded

Thank you for your review! I'll be sure to share it with Reggie.

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