Kelly Toyota of Hamburg

Excellent service department! Excellent service department. Ask for Erin, she will sort out any issue you have, and will give you a general quote for diagnosis and work to be done. Excellent service department. Ask for Erin, she will sort out any issue you have, and will give you a general quote for diagnosis and work to be done. Thanks so much for your help, Erin. I really appreciate it! More

Just leased a new RAV 4 Doug was extremely helpful with no pressure. The entire purchasing process was very well handled. I will be back for future purchases. Thanks again, D Doug was extremely helpful with no pressure. The entire purchasing process was very well handled. I will be back for future purchases. Thanks again, Doug! More

Excellent personal service Excellent customer service, answered all questions, felt they truly offered you the best price, listened to your needs, didn't try to steervp you to Excellent customer service, answered all questions, felt they truly offered you the best price, listened to your needs, didn't try to steervp you to over purchase, friendly and efficient! More

Surpassed my expectations by far! Well worth the trip here! Freedom Toyota was the best dealership experience I've ever had. They sell their vehicles for some of the best prices I've seen on the east coast WITH Freedom Toyota was the best dealership experience I've ever had. They sell their vehicles for some of the best prices I've seen on the east coast WITHOUT lacking quality in their vehicles new and used. I called there asking about the truck I saw online and Jennifer Andes answered every question I had over the phone and e-mails VERY quickly! Within a couple minutes after getting off the phone with her, I had more pictures and a full carfax of the vehicle I was interested in sent to my e-mail. She was very prompt with calling me and e-mailing back. She made sure the truck was still going to be there while I made the trip to Freedom Toyota. When I got there, all the staff were down to earth, but very professional and friendly. I had Doug Murphy as my salesman and I couldn't have asked for more. I was very liery about going to a dealership to look for a used Toyota with a mind set that I'll just get a salesman that's going to sell me whatever they think is best. That was absolutely NOT the case with Doug Murphy. I knew what I wanted, and he was very knowledgeable about the vehicle. He never once asked me if I wanted a newer truck with less options to stay in my budget. I knew exactly what I wanted, and Doug went well above and beyond any salesman that I've ever encountered to help me get the vehicle of my choice. He is very experienced and doesn't treat his customers as his "next paycheck" walking through the door like some salesman I've interacted with at other dealerships. I took a road trip accross a few states to Freedom Toyota to purchase my truck. After my experience there, they have a customer for life. More

Used car prices are firm (til you walk away) Drove over an hour to see a used Highlander. Dealt w/Doug Murphy (nice enough). Made a very reasonable cash offer. Ray came over to talk w/us and play Drove over an hour to see a used Highlander. Dealt w/Doug Murphy (nice enough). Made a very reasonable cash offer. Ray came over to talk w/us and played hardball. Offered us a $200 coupon which is available for anyone to use at any time (take note). Wouldn't BUDGE on the price otherwise, said their prices were firm (be warned). Got a call a day or so later ftom Doug saying they wanted to talk some more. Too late - on the way home from Freedom we found another Highlander online w/less miles and a better price to boot which we ultimately (seamlessly) purchased. Really? we drove all that way and were ready to buy cash and they want to play games? THEY LOSE!! Love my 2012 Blizzard White Highlander w/19,000 miles!! More

third truck purchased here with yet another good experience Gave the rating due to the fact that they traded two vehicles giving me a great trade in on both. They also have a great service department. Gave the rating due to the fact that they traded two vehicles giving me a great trade in on both. They also have a great service department. More