Kelly Toyota of Hamburg

Lovin my new Rav4 XLE Was looking for lease end options and Donny gave us our three options and also gave us another great lease deal that put me in another Rav4 with more Was looking for lease end options and Donny gave us our three options and also gave us another great lease deal that put me in another Rav4 with more bells and whistles...Love driving it!!! Another Great Experience at Freedom Toyota in Hamburg, PA!!! More

Great buying experince This being my first car purchase, I was very nervous and unsure going into the buying process. When I met Miguel Peralta he made me feel at ease and m This being my first car purchase, I was very nervous and unsure going into the buying process. When I met Miguel Peralta he made me feel at ease and made sure this really was the car I wanted. The car I bought was a jeep that was traded in so it was not part of the usual car line-up. even though it was not a type of car that they sell, Miguel was knowledgeable and what he didn't know, he looked up to give me all the information i needed. Although I did have small issues with other aspects of the purchase like the large APR and one other sales associate that didn't seem interested in making a sale with me, Miguel made up for all the issues. It goes to show that one great sales associate can make someone a customer for a very long time. More

Who said customer service is a thing of the past?!!! Kudos for making my day! Free repair; free car wash; free cold bottle of water waiting in my car. And smiles too! Thanks Erin! Thanks Freedom! Keep up Kudos for making my day! Free repair; free car wash; free cold bottle of water waiting in my car. And smiles too! Thanks Erin! Thanks Freedom! Keep up the good work. More

Excellent customer service We were on a trip from PA to MD when we found ourselves with a slow leak in our tire (which was the spare since we had a flat a couple days earlier). We were on a trip from PA to MD when we found ourselves with a slow leak in our tire (which was the spare since we had a flat a couple days earlier). We pulled into Freedom where Donny directed us to Service and we met Erin Chicu. She set up the work order, directed us to the very comfortable waiting area and kept us updated as they worked on our tire. The tire we needed was not in stock but they were able to repair our tire and get us on the road to home. Very comfortable waiting area, fast wi-fi (got some work done as we waited) and very pleasant staff. Erin's customer service was excellent and we were very fortunate to have a problem to close to Freedom. Got us on our way home within 2 hours even though we obviously didn't have an appointment......if we lived closer, we would definitely be back! More

Purchase Got a great truck with low miles and had a great over all experience. Customer service was top notch and answered all of my questions. Got a great truck with low miles and had a great over all experience. Customer service was top notch and answered all of my questions. More

My second Prius from Freedom Toyota Knowledgeable staff, great service, and competitive pricing. I enjoy the pressure free atmosphere and their attention to detail. They do things righ Knowledgeable staff, great service, and competitive pricing. I enjoy the pressure free atmosphere and their attention to detail. They do things right at Freedom. Doug was a pleasure to work with and Ray deserves a raise. You don't often see engaged managers like him. More

My new 4 Runner Purchase Everyone at the Freedom Toyota was very helpful & friendly! Our salesman, Jeff Hinkle, was very friendly, informative & professional. He gave us all Everyone at the Freedom Toyota was very helpful & friendly! Our salesman, Jeff Hinkle, was very friendly, informative & professional. He gave us all of the information we needed and/or wanted but wasn't pushy or trying to sell us something we didn't want like how many traditional salemen can be. It was great to know that he was actually listening to what I was saying and what I cared about or didn't care about. He was extremely personable and easy-going and we'd absolutely work with him again in the future! The manager on that day also came over and thanked us personally and made sure that we had everything that we needed. That was a nice touch. More

Just leased a Rav4 at Freedom Toyota! This is the 7th car we have bought or leased from Freedom Toyota. It has always been a stress free and organized experience mainly due to their emplo This is the 7th car we have bought or leased from Freedom Toyota. It has always been a stress free and organized experience mainly due to their employee, Donny Frantz. Donny has been our salesman for most of these vehicles and is a professional, knowledgeable, and friendly salesman who is a pleasure to deal with. Donny makes buying or leasing a car a great experience. He goes above and beyond to get us the information we need to make an informed decision. Once we have leased or purchased our car, he takes the time to show us everything about the new vehicle and is completely knowledgeable about everything related to the car. Freedom Toyota is lucky to have a guy of the caliber of Donny Frantz on their sales team and we were lucky to have him as our salesman! More

Awesome experience Gregg helped me get a great car at a great price. Shane got me a lower payment than I was expecting. Everyone there was awesome. Gregg helped me get a great car at a great price. Shane got me a lower payment than I was expecting. Everyone there was awesome. More

I bought my Highlander at Freedom Toyota! Everyone at Freedom was friendly and personable! Raj made the entire experience easy and painless! I would recommend Raj and Freedom Toyota to anyone! Everyone at Freedom was friendly and personable! Raj made the entire experience easy and painless! I would recommend Raj and Freedom Toyota to anyone! They are great! More