Kelly Toyota of Hamburg

Very Positive Experience We recently were looking for a new SUV and visited Freedom Toyota to look at the RAV4. Doug Murphy greeted us upon our arrival. Doug was very knowledg We recently were looking for a new SUV and visited Freedom Toyota to look at the RAV4. Doug Murphy greeted us upon our arrival. Doug was very knowledgeable on the RAV4 and very thoroughly explained the various trim levels available. He answered all of our questions and helped to get the vehicle we wanted at a fair price. His has a strong focus on customer satisfaction and made the purchasing process a very positive experience. The delivery process went smoothly and Doug has encouraged us to call if we have any further questions or need additional help with the RAV4. I highly recommend Doug to anyone looking to purchase a new or used car. We will not hesitate to contact Doug when we are ready to purchase our next vehicle. More

Great experience If anyone is interested in buying a new vehicle I would not hesitate to go to Freedom Toyota and talk with Brian Long. Our experience was great, Bria If anyone is interested in buying a new vehicle I would not hesitate to go to Freedom Toyota and talk with Brian Long. Our experience was great, Brian answered all of our questions, helped us get the vehicle we wanted at the price we wanted, and at no time did we feal rushed. Brian is very knowledgable and very patient. After purchasing the vehicle Brian took his time in explaining maintenance, warranty information as well as explaining all features of the SUV. Brian made it very easy to get in touch with him and returned any phones calls made to him in a timely manner. I have recommended Brian to my friends family and co-workers and I will not hesitate to call Brian when ready for a new vehicle purchase. Thanks Brian for all your help.!!! More

Recent service for our Camry. My most recent service was for 110,000 mile oil change and check-up. My service rep was Nicky who has taken care of my car for several years. He has My most recent service was for 110,000 mile oil change and check-up. My service rep was Nicky who has taken care of my car for several years. He has always been professional, courteous and helpful. Prior to today's visit, I mentioned that I was planning a trip to Virginia. Nicky had me bring in my vehicle to check the fluids and belts. I received a positive report, but learned that I needed to have the brake fluid changed. So today I got an oil change and had the brake fluid changed. It was taken care of quickly and professionally. Nicky is always looking to make sure we are safe and confident in our travels. My wife and I are retired and spend a lot of time on the road. We have never been disappointed by Freedom Toyota or their Service Department and especially the care and concern of Nicky Gentili. More

Very Happy with my Experience The Dealership had the car I wanted and Kevin was very good at explaining all the details and was a friendly personable man. I definitely would recomm The Dealership had the car I wanted and Kevin was very good at explaining all the details and was a friendly personable man. I definitely would recommend this dealership to all my friends. More

15,000 service Jeremy was very nice on the phone and I love the fact that they pick up my car and leave me a loaner. Super helpful! The only thing I would suggest is Jeremy was very nice on the phone and I love the fact that they pick up my car and leave me a loaner. Super helpful! The only thing I would suggest is changing the water in the car wash. While I appreciate a free wash, it usually comes back dirtier than when it went. More

Straight-Forward & Painless I didn't know quite what to expect having never been to this dealership before, as we live in Buffalo, NY. However, Brian Long, our salesman, and Mat I didn't know quite what to expect having never been to this dealership before, as we live in Buffalo, NY. However, Brian Long, our salesman, and Matt Miller, our Internet salesman, definitely made the trip worthwhile! During the week leading up to us making the trip down to Freedom Toyota for a 2012 Toyota Highlander we had discovered online, Matt kept us informed about the finite details of the vehicle - even going to far as to take extra pictures for us that were not online, and Brian kept in constant contact with us, tirelessly answering our numerous questions, and making sure that we were completely satisfied that we were not making a wasted trip. From the moment we arrived at the dealership on Saturday, Brian made us feel at home and performed the actual buying process as smoothly and hassle-free as possible. And we truly appreciated Matt taking us out on a final test drive to make sure that we were 100% satisfied. This buying experience was a true pleasure, as we got the car we REALLY wanted and made a deal that was very clear - with no hidden fine print. Before we drove off with the car, after making the deal, Brian made sure to take the extra time to go through the car with us and explain exactly how everything works, and even helped us pair our phones to the vehicle's Blue Tooth system. This buying experience was well-worth the trip from Buffalo, NY to Hamburg, PA, and we will definitely be contacting Brian and Freedom Toyota again in a couple years when we want to replace my husband's car! Thank you Brian, and the entire team at Freedom Toyota for putting customer service first! More

For all my vehicle needs! Freedom Toyota is a wonderful dealership! Raj, my salesman who I have had for my past 2 vehicles, does a great job of explaining costs, deals, and has Freedom Toyota is a wonderful dealership! Raj, my salesman who I have had for my past 2 vehicles, does a great job of explaining costs, deals, and has worked hard to get me the payment I want and car I want for the price I want! I was with Raj my last time at the dealership from 10AM-2PM! I also had my 2 month old daughter with and Raj helped me greatly with her while shopping for my vehicle. It's not only purchasing a vehicle from a dealer that matters; it's also their compassion, knowledge of the vehicles their selling, the incentives, and deals available and the time they take to make YOUR experience wonderful! Freedom Toyota of Hamburg has done just that each time for me and I plan to keep buying my vehicles from them :) I love Toyota! More

Quick and Easy Weston is a very nice dealer who is easy to get along with. He is a wonderful salesman who took a lot of time explaining the new features of a car and Weston is a very nice dealer who is easy to get along with. He is a wonderful salesman who took a lot of time explaining the new features of a car and the questions concerning payment. I highly recommend Weston to anyone who needs help in finding the right car and what questions you may have concerning you about purchasing a new car. I will definitely be back in the near future to purchase another car from the Toyota dealership! More

Great experience Brian long was my salesman and he was great. He spent a lot of time explaining the features of the car when I picked it up, making sure I understood Brian long was my salesman and he was great. He spent a lot of time explaining the features of the car when I picked it up, making sure I understood everything. And he said if I didn't understand something to give him a call. More

Buying my new car! My experience buying my new car (which I love!) was great, Brian was a was a wonderful salesman and took a lot of time explaining all the new feature My experience buying my new car (which I love!) was great, Brian was a was a wonderful salesman and took a lot of time explaining all the new features to me, I left the dealership feeling comfortable with all the new features on my car. I would recommend Brian as a salesman to anyone I know! This is my second car from this dealership and have always been very pleased with the service. More