
Kemna Auto of Fort Dodge
Fort Dodge, IA
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I can't say enough good things about my experience working with Kemna! I needed a new car and I needed one fast, because my previous car reached the end of it's life unexpectedly. I found a great car working with Kemna! I needed a new car and I needed one fast, because my previous car reached the end of it's life unexpectedly. I found a great car online sold by Kemna. I live in Ames and had no way to get to Fort Dodge, since I had no car. Caleb worked with me to get all the financing squared away over the phone. He knew I needed a car quickly and worked hard to make sure I could get financed right away. The next day, they sent a driver down to pick me up in Ames and I was able to drive the car back to the dealership to sign the paperwork. Everyone I dealt with was very friendly and they made me feel like a valued customer. I would definitely recommend Kemna to anyone looking to buy a car. More
I found them to be very helpfully and knowledgeable. They did the job quick and didn't have any problems with rides while my cars was getting fixed. did the job quick and didn't have any problems with rides while my cars was getting fixed. More
From working with Kenma, I would say that this dealership really goes the extra mile to help customers find the right vehicle and supports the customer all the way through the sales experience. really goes the extra mile to help customers find the right vehicle and supports the customer all the way through the sales experience. More
Absolutely love the service and love the certified used car we purchased. Completely pain free from start to finish. Would totally recommend to everyone!!!! The ability to choose from three different car car we purchased. Completely pain free from start to finish. Would totally recommend to everyone!!!! The ability to choose from three different car lots without leaving town was the best. More
We appreciate the fact that they left us alone to make a decision instead of continually calling us. Everyone was very friendly and helpful to both of us. decision instead of continually calling us. Everyone was very friendly and helpful to both of us. More
Everyone at the dealership was very helpful and genuinely interested in my satisfaction with the purchase of my new car. They really cared that everything was perfect. Scott kept me up to date on the progre interested in my satisfaction with the purchase of my new car. They really cared that everything was perfect. Scott kept me up to date on the progress of my order and was personally involved through the whole experience. Jamie was very instrumental in my purchase and also kept a close eye on the progress of the sale. Shane helped me with many aspects of the sale and helped me with getting acquainted with many of the features of the car. He was incredible throughout the whole process and was a real joy to get to know. Tim helped me with the paperwork and set up the appointment for the undercoating. He personally got me a car to use while mine was in the shop and he was also a joy to get to know. He has really genuine personality and seems just naturally helpful. Carey even followed up on the sale and thanked me for my business. I really am amazed at the attention to detail at this dealership. I know there were more people behind the lines who also had an impact on my experience. I believe Kemna strives to do the very best with every customer. I would do it all over again. They left nothing out in making sure I was satisfied with my purchase. I don't feel like now that the sale is final we are through. I know I can go back to any one of them and they would be just as helpful. That's pretty rare these days! More
Cindy did a great job of describing what could be wrong with my truck on the phone and then lined me up with a van to drive while my truck was being worked on. Service Tech I think was Dave and he got me i with my truck on the phone and then lined me up with a van to drive while my truck was being worked on. Service Tech I think was Dave and he got me in and out of there in just a couple days. Very pleased with the service and will be back. More