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Ken Ganley Auto Sales

Parma, OH

4.5
66 Reviews
Ken Ganley Auto Sales is a used car dealership that offers a broad range of quality makes and models so that you can be sure to find just what you're looking for. Our friendly team members are knowledgeable on every vehicle we have in store and are eager to provide you with the information you need in order to make an informed decision. Contact us today or take some time to browse all the useful resources we have right here on our website. We look forward to learning more about you and assisting with your pre-owned vehicle needs soon.
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12973 Brookpark Rd

Parma, OH

44130

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Showing 66 reviews

October 12, 2026

Good service on time intake personnel treatment was good and all questions answered and addressed More

by eyetimes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 14, 2026 -

Ken Ganley Auto Sales responded

Hi, thank you for your kind words! We're thrilled to hear that our team provided you with timely service and addressed all your questions. Your satisfaction is our priority, and we look forward to serving you again soon!

October 12, 2026

Good service and o n time schedule took care of all my needs and questions explained what was completed and what was needed More

by eyetimes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 14, 2026 -

Ken Ganley Auto Sales responded

Hi, thank you for your wonderful review! We're thrilled to hear that our team met your needs and provided clear explanations. Your satisfaction is our priority, and we look forward to serving you again in the future!

October 05, 2026

Excellent buying process, handled everything with e-mail, text, and only a few phone calls. Shipped the car to me and it arrived just as they described it. Max was great to work with. More

by Aaron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Cruz
Oct 06, 2026 -

Ken Ganley Auto Sales responded

Hi Aaron, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2026

had to replace the abs tone ring and also break replacement on back they did a good job More

by rw44135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
paul
Sep 28, 2026 -

Ken Ganley Auto Sales responded

Hi, thank you for sharing your positive experience with our services! We are thrilled to hear that we were able to successfully replace your abs tone ring and brakes. Customer satisfaction is our top priority and we are grateful for your trust in our services. Thank you for choosing our business!

September 07, 2026

Counter person was awesome the car wash was terrible not clean and water spots everywhere More

by Jverroco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 11, 2026 -

Ken Ganley Auto Sales responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Auto Sales did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 25, 2026

I am amazed with Kristi Tomcho in the sales department at this Ford dealership. Kristi is amazing. I walked in with very specific desires on an Escape, and Kristi found me the perfect car with all the specif More

by KEITHKOZAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Tomcho
Aug 30, 2026 -

Ken Ganley Auto Sales responded

Thank you so much for your amazing review! We are thrilled to hear that Kristi provided exceptional service and found you the perfect car. It's wonderful to know that she takes the time to get to know her customers and truly cares about their needs. We appreciate your continued support and look forward to serving you and your friends in the future!

August 02, 2026

I was very pleased with the service department, They were very professional, kind, explained everything well and gave me updates. I mainly dealt with Mike Miller, and A.J. They were very helpful, and to More

by cindidoman4@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller Service Department
Aug 06, 2026 -

Ken Ganley Auto Sales responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

July 28, 2026

Very poor service got oil change and they forgot to put oil cap back on. They wanted me to drive back to dealership.I was told I had anti freeze leak. I took to two other dealership was told it was fine. More

by johnwrimar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Wolanski
Aug 05, 2026 -

Ken Ganley Auto Sales responded

We are sorry. Our facility does not perform oil changes. We don't have a service department. This review is meant for another company. Could you please remove this?

May 15, 2026

We were not very comfortable with our original salesman but the general sales manager Tim got involved and made us feel very confident about the deal we made. Thank you Tim More

by Kdkmet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Mc Mahon
May 16, 2026 -

Ken Ganley Auto Sales responded

Thank you for sharing your experience! We are thrilled that Tim was able to provide outstanding service and make you feel confident about your purchase. We appreciate your business!

March 18, 2026

The service was very good, friendly people and my sales person Madelyn Vega was amazing. after test driving several vehicles she helped me find exactly what i was looking for!!! More

by Zay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega, Nick Feruito
Mar 22, 2026 -

Ken Ganley Auto Sales responded

Hello, we're happy you found our team to be so supportive during your experience here at Ken Ganley Auto Sales. Please don't hesitate to reach out if there's anything additional we can do for you.

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