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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,023 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,023 reviews

November 04, 2020

Hayden is a pleasure to work with. My car was serviced in a couple.of hours regarding the recall. Thank you for the excellent work. More

by DEBDYSON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadyn Fagerhaug
Nov 10, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had a pleasant experience in the service department working with Hayden regarding your vehicles recall. We look forward to working with you again in the future!

November 04, 2020

I got my driver side mirror replaced. The service was good but it cost a lot more than a mirror should cost. I enjoyed getting a text message when it was done. More

by BRADDOCKM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Nov 10, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are glad you had a positive experience in our service department getting your side mirror replaced and working with James. We look forward to having you back in the dealership again!

November 04, 2020

5 stars! The whole process went so smoothly, considering I was leasing my first car. Jacob was very attentive and was excellent to work with. Also, kudos to Tim for helping us arrive at a very friendly deal More

by JFSTRAKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Geno Lopez, Jacob Witkiewicz
Nov 10, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad you had such an excellent experience leasing your first car with Jacob and with everyone else you worked with. Congratulations on the new car and we look forward to having you back in the dealership again soon!

November 04, 2020

My interaction with Honda Ganley was a great professional experience which was well represented by Mr. "Hazmo" . I will definitely consider buying multiple cars from Honda Ganley N. Olmstead More

by CHARLESHATFIELD38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Hazem 'Hazmo' Tannous, Eric Roder
Nov 09, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a positive car buying experience with Hazmo and everyone else you worked with. Congratulations on the new car and we look forward to having you back in dealership again soon!

November 04, 2020

After shopping several other Honda Dealers unsuccessfully, I was pleasantly surprised and fully thrilled with my experience at Ganley Honda! My salesman, Jacob, did a fantastic job tending to More

by AIRONETIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Kelly Kidd, Jacob Witkiewicz
Nov 04, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the fantastic review! We are so glad you had such a positive car buying experience at Ganley Honda with Jacob and everyone else you worked with throughout the process. Congratulations on the new car and we look forward to having you back in the dealership again soon!

November 04, 2020

Everyone was very nice and work was done in a reasonable time. Michael was very helpful. I was glad I was able to wait. a little while in a safe environment. More

by runjim61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Nov 10, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a positive experience in our service department working with Michael and felt safe waiting in our customer lounge with our Covid-19 safety precautions. We look forward to having you back in the dealership again soon!

November 03, 2020

Everyone we met was very nice. We had a little mix up after five hours of waiting but all was resolved the next morning and my Daughter drove away a very happy Girl in her 2020 Honda Civic. I would reco More

by LITTLEWOP3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Tim Costa, Geno Lopez
Nov 03, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are glad you had a positive experience with us and your daughter is happy with her Civic. Congratulations to her on the new car and we look forward to having you back in the dealership again soon!

November 03, 2020

I was really disappointed that I had to pay a 500.00 vehicle search fee. This was my second lease from Ganley. I will re-think this in the future. More

by SPJS1951
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Peters, Pedro Rojas, Geno Lopez
November 03, 2020

Easy and efficient! Always a pleasant experience to have service done at Ganley. There is a waiting area, everyone is super friendly and the waiting time is usually shorter than expected. More

by KJ3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli
Nov 04, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you always have such pleasant experiences in our service department at Ganley Honda. We look forward to your next visit to the dealership again soon!

November 03, 2020

The showroom and customer areas were very clean and orderly. Salespeople and entire staff were friendly and welcoming. Great experience overall. Honda always delivers a great product! More

by KELLYMBUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Tiffany Haggerty-Kruzer, Bobby Ross, Eric Roder
Nov 04, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are glad you had such a positive experience in Ganley Honda and with our staff. We are also happy to hear you felt safe and comfortable with the Covid-19 safety precautions. We look forward to having you back in the dealership again soon!

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