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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,025 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,025 reviews

November 01, 2020

Tiffany was efficient, knowledgeable , personable, and spoke clearly and to the point. She made updating our lease quick and easy. Our experience at dealership was excellent. More

by GCHOKAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Tiffany Haggerty-Kruzer, Geno Lopez
Nov 03, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had an excellent and hassle-free leasing experience with Tiffany. Congratulations on the new car and we look forward to having you back in the dealership again soon!

October 31, 2020

I had a transmission warning on my Passport dash on a Wednesday night & my daughters wedding that weekend. I called on Thursday morning. I explained how important the upcoming weekend was for us & someho More

by SCOTTBUDLIGHT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick (took my call), James Zappitelli
Nov 04, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a quick and easy experience getting your Passport in for maintence in time for your daughters wedding. We look forward to having you back in the dealership again!

October 31, 2020

I've been a customer here for years, both for purchasing and for maintenance. Always pleased. My favorite person is Tiffany Kruzer , from whom I've purchased several cars. This year I brought a neighbor w/ More

by reginammccarthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember name of Financial guy. He was very nice too!, Tim Nadvit, Tiffany Haggerty-Kruzer, Eric Roder, Jeff Nowak
Nov 04, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so glad you have always had such incredible experiences in both our service and sales departments, especially buying cars from Tiffany. We look forward to your next visit to the dealership soon!

October 31, 2020

I LOVE this whole service department!! Anytime I've needed anything, they've been there for me. Never once have I felt pressured on anything. More

by Emmie
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
Nov 04, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you have had such outstanding experiences in our service department and we have always been able to help you. We look forward to having you back in the dealership again soon!

October 30, 2020

Always a good experience. No trouble making an appointment. Service advisor is wonderful all the time. Have been going to this Honda dealer for many years since I moved here from Florida. Service More

by DUKEY367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Nov 04, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you always have such excellent experiences in Ganley Honda in our service department and with all of our amazing employees. We look forward to your next visit to the dealership!

October 30, 2020

Excellent service. Michael kept me updated regarding the service of my vehicle and explained everything that was recommended and completed. I will definitely come back! More

by belmonterosenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Nov 04, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you had such a positive experience in our service department working with Michael to service your vehicle. We look forward to having you back in the dealership soon!

October 29, 2020

Sincerely knowledgeable, professional and helpful staff. Our 5th car from Ganley. Their follow up was great. Will continue to be a happy Ganley customer and recommend them to everyone More

by JLZ1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Kelly Kidd, Michael Peters, Jeff Smith
Nov 10, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you are now on your 5th car from Ganley Honda and you continue to be happy with the process and all of the vehicles. Congratulations on the new car and we look forward to having you in the dealership again soon!

October 29, 2020

James is always amazing to work with. I make sure to go to him whenever I need assistance with my vehicle. He is so helpful and provides great service! More

by alexandraleighroth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Nov 10, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the amazing review! We are so glad you aways have great experiences in our service department working with James. We look forward to your next visit to the dealership!

October 29, 2020

Wendy was very friendly and helpful. I was sure to take one of her cards so I would have if future reference. Really enjoying my CRV, great car! More

by kabelmc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Nov 10, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are glad you had such a positive experience in our service department working with Wendy. Thank you for referring her to your friends and family and we look forward to having you back in the dealership soon!

October 29, 2020

I had never been there r 1st time and I cannot remember her name but she was my service rep and she was so nice, accommodate so I could work since I'm a school teacher and had a zoom call in private and s More

by JJMOTTSHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Nov 04, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a positive experience with Wendy in our service department and had a pleasant time in the customer lounge. We look forward to your next visit to the dealership!

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