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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,025 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,025 reviews

October 28, 2020

Customer service was excellent! Ed Stein was great!!!. He took care of me right away. I had an oil change and tire rotation. It didn't take very long. He came to get me when it was done and I was o More

by SMOLLSCANDLES4U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stein
Oct 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so glad you had such an excellent experience with us at Ganley Honda and in our service department working with Ed. We look forward to having you back in the dealership again soon!

October 28, 2020

Brought my Honda lease in for a recall notice for dashboard functionality. The service team was very helpful and took care of my vehicle quickly. Wendy was very pleasant to work with and helped ans More

by RGNCLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Oct 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a pleasant experience in our service department working with Wendy. We look forward to having you back in the dealership again soon!

October 28, 2020

Great service. Friendly staff. Good work done as efficiently as possible. Prices are fair though of course I wish everything could be cheaper. Good dealership service. More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Oct 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had a positive experience in the service department working Wendy. We look forward to your next visit to the dealership!

October 28, 2020

Everyone was so helpful and friendly! We love getting our cars there. They are very knowledgeable about the cars too. They helped us right away and are always courteous! More

by RHSMITH12474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Roder, Jeff Smith
Oct 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you always have such positive car buying experiences with us at Ganley Honda and are such a loyal customer. We look forward to having you back in the dealership again soon!

October 28, 2020

I purchased a 5 year oil change plan when I bought my 2019 Honda Civic Sedan Sport. I have been in twice and dealt with Wendy both times. She is very friendly and knowledgeable at her job. The service de More

by Bob S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Nov 10, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you have such positive experiences on all your visits to Ganley Honda in our service department working with Wendy. We look forward to your next visit to the dealership!

October 28, 2020

The dealership did a good job. Tiffany did an excellent job. All of the other individuals that I encountered during my buying experience were friendly and very helpful. More

by SCOOBY0905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lipson, Tim Nadvit, Tiffany Haggerty-Kruzer, Kelly Kidd
Oct 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you had such a great car buying experience with Tiffany and everyone else you worked with in the dealership. Congratulations on the new car and we look forward to having you back in the dealership again soon!

October 27, 2020

Michael Landino is very kind and I am always very glad to have him help me out whenever I am getting my car serviced at Honda. :) More

by GUMBI426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Oct 27, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you always have such positive experiences in our service department working with Michael. We look forward to your next visit to the dealership again!

October 27, 2020

The friendliness of the service was fantastic; however, for two new tires, an oil change, and coolant flush took 2.5 hours. That's long. More

by NICO.PAPAFIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Oct 27, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are so glad you had a pleasant experience in the service department working with Wendy however we regret that the service on your vehicle took longer than expected. If there is anything we can do to help resolve this issue please reach out and let us know.

October 26, 2020

Excellent experience once again! I was pleasantly surprised that I got to take my new vehicle home the same day, that’s never happened before. This is my fifth Honda lease and it won’t be my last. Je More

by DNAGODE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowak, Geno Lopez
Oct 27, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you had such a pleasant experience leasing your fifth Honda with Jeff. Congratulations on the new car and we look forward to having you back in the dealership again soon!

October 26, 2020

Your customer service is excellent. They keep in touch with you along the way and accommodate any request you may make. The waiting area is clean and offers many amenities so as to make your wait pleasan More

by NBLINDWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadyn Fagerhaug
Oct 27, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you had such a positive experience in the service department and waiting in the customer lounge. We look forward to having you back in the dealership again soon!

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