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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,023 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,023 reviews

October 24, 2020

Jacob Wells was quite helpful in my 2021 Pilot lease. He made the process very inviting. He gave me his undivided attention from the time I arrived, until the time I drove off in my new vehicle. Very p More

by mikepoko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Jacob Wells
Oct 26, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a pleasant experience leasing a Pilot with Jacob, who helped make the process fast and easy. Congratulations on the new car and we look forward to having you back in the dealership soon!

October 24, 2020

Excellent and very friendly people to work with. Were very willing to negotiate with no high pressure tactics. Great instructions on all features and accessories on car. Would definitely recommend dea More

by WW8899
Recommend Dealer
Yes
Employees Worked With
Chance, Tiffany Haggerty-Kruzer, Bobby Ross, Eric Roder, Jeff Nowak, Nick Barylak, Geno Lopez, Rod Gataulin, Dan Crites
Oct 26, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you had such a positive and hassle-free car buying experience at Ganley Honda and enjoyed everyone you worked with. Congratulations on the new car and we look forward to having you back in the dealership again!

October 22, 2020

Garrett was particularly helpful in getting last appointment of the day when we didn’t even know if I could drive my car in. We were able to jump the battery, drive the car in and get it replaced. T More

by golfaddict91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett, Wendy Fees
Oct 23, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a pleasant experience in our service department and working with Wendy and Garrett. We look forward to your next visit to the dealership!

October 22, 2020

I was able to get in promptly and the whole process went quite quickly. Wendy was very helpful and courteous. We were even given a little snack to enjoy while we waited. More

by CMCORR3@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Oct 23, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so glad you had such an easy and fast experience in the service department working with Wendy and we are pleased that you had a pleasant time in our customer lounge. We look forward to seeing you back in the dealership again soon!

October 22, 2020

Very professional but personable at the same time. Not in a hurry. Polite. Seemed to know what they were talking about. Seemed to work well as a team, More

by MISSRABBITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Brian Walls, Rob Dickens, Geno Lopez, Jacob Witkiewicz
Oct 23, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you had such a positive experience in Ganley Honda and with every person you worked with in the dealership. We look forward to having you back soon!

October 21, 2020

Service was great! Everything was done quickly and as expected. I was also kept in the loop regarding how long the process would take. Thanks! More

by jporcella1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Oct 21, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such an easy and pleasant experience in our service department working with James. We look forward to having you back in the dealership again soon!

October 21, 2020

Great, friendly service. COVID protocols made me very comfortable. Work was efficient and reliable. There was an obvious respect for my time, vehicle, and the money I was spending. More

by JESSICALEIGHATWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Oct 23, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a positiv experience in our service department working with Wendy and felt safe and comfortable with our Covid-19 safety precautions. We look forward to having you back in the dealership again soon!

October 21, 2020

The representative was profession and courteous, The chairs in the waiting area were well placed. The service was done quicker that I anticipated, whi;c;h allowed me to go on to my other chores. More

by MUSTANG.SALLY2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Frate
Oct 23, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so glad you had such a positive experience in the dealership getting service on your vehicle and in the customer lounge. We look forward to having you back in the dealership soon!

October 20, 2020

James was nice and efficient. My car was well taken care of. The experience was very good. Appointment was on schedule. Very good job. Thank you. More

by RACHELHUFSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Oct 20, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such an easy and hassle-free experience in our service department working with James and you were pleased with the work done on your vehicle. We look forward to having you back in the dealership soon!

October 20, 2020

Always do an excellent job.... James Z. is the best... Very knowledgeable. Appointment was on schedule. My experience is always fantastic. Always an excellent job.. More

by PPRESSLY33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Oct 21, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you always have fantastic experiences in our service department working with James and you are always pleased with the work done on your car. We look forward to your next visit to the dealership soon!

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