
Ken Ganley Honda North Olmstead
North Olmsted, OH
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I called Ganley Honda Service Department on 10/28 and spoke to the service manager Mr Stein and I explained my situation to him, I told him that I was going to be off on 10/29 due to the weather and aske spoke to the service manager Mr Stein and I explained my situation to him, I told him that I was going to be off on 10/29 due to the weather and asked if he could possibly get my mother in law’s Chevy HHR for brakes and whatever else it may need and fortunately Mr Stein was able to fit me in! With all of the work that I had done, I was expecting to pay a heck of a lot more then what my bill was, I know if I took it to our local Chevy dealership, it would have been the number I was expecting! If you’re reading this and own something other then a Honda and in need of service on your vehicle, give Mr. Stein and his Staff to opportunity to just give you a quote on your vehicle and see how much money you’ll save! More
Tiffany was efficient, knowledgeable , personable, and spoke clearly and to the point. She made updating our lease quick and easy. Our experience at dealership was excellent. spoke clearly and to the point. She made updating our lease quick and easy. Our experience at dealership was excellent. More
I LOVE this whole service department!! Anytime I've needed anything, they've been there for me. Never once have I felt pressured on anything. needed anything, they've been there for me. Never once have I felt pressured on anything. More
I had a transmission warning on my Passport dash on a Wednesday night & my daughters wedding that weekend. I called on Thursday morning. I explained how important the upcoming weekend was for us & someho Wednesday night & my daughters wedding that weekend. I called on Thursday morning. I explained how important the upcoming weekend was for us & somehow Derrick got me in. He made some calls & even found me loaner. I can't thank the Service team enough for how well I was treated. They understood the situation & really took care of me. More
I've been a customer here for years, both for purchasing and for maintenance. Always pleased. My favorite person is Tiffany Kruzer , from whom I've purchased several cars. This year I brought a neighbor w/ and for maintenance. Always pleased. My favorite person is Tiffany Kruzer , from whom I've purchased several cars. This year I brought a neighbor w/me and she, too, purchased a car from Tiffany. Great and friendly service too and showroom is clean and bright. I am a very pleased Ganley Honda customer. Regina McCarthy More
Always a good experience. No trouble making an appointment. Service advisor is wonderful all the time. Have been going to this Honda dealer for many years since I moved here from Florida. Service appointment. Service advisor is wonderful all the time. Have been going to this Honda dealer for many years since I moved here from Florida. Service is the best. Always done correctly. Waiting room is pleasant and the coffee is the best. James Zappitelli is great and very knowledgeable.. You are lucky to have such a remarkable employee. More
Excellent service. Michael kept me updated regarding the service of my vehicle and explained everything that was recommended and completed. I will definitely come back! service of my vehicle and explained everything that was recommended and completed. I will definitely come back! More
James is always amazing to work with. I make sure to go to him whenever I need assistance with my vehicle. He is so helpful and provides great service! to him whenever I need assistance with my vehicle. He is so helpful and provides great service! More
I had never been there r 1st time and I cannot remember her name but she was my service rep and she was so nice, accommodate so I could work since I'm a school teacher and had a zoom call in private and s her name but she was my service rep and she was so nice, accommodate so I could work since I'm a school teacher and had a zoom call in private and so professional More