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Ken Ganley Honda North Olmstead
North Olmsted, OH
4,022 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,022 reviews
Verified Customer
October 15, 2020
Wendy was very friendly and always remembers me as a person not just as another customer. The service was done in a little less time than was estimated. person not just as another customer. The service was done in a little less time than was estimated. More
by HOLDASHD
Employees Worked With
Wendy Fees
October 14, 2020
James always try’s to make sure your service experience is one of your best he is very helpful in getting your car in and out quickly along with getting it done right. is one of your best he is very helpful in getting your car in and out quickly along with getting it done right. More
by LWJORDAN65
Employees Worked With
James Zappitelli
October 14, 2020
The showroom was clean. Everyone wore a face mask and social distancing was followed. Everyone was very friendly and ready to help. it was an enjoyable purchase. social distancing was followed. Everyone was very friendly and ready to help. it was an enjoyable purchase. More
by JOANNECONNER02
Employees Worked With
Jeff Nowak, Geno Lopez
October 14, 2020
I worked with James, he was able to provide me with a rental for free when I needed to wait a while to get recall completed. He kept me in the loop on changes and when it was ready. rental for free when I needed to wait a while to get recall completed. He kept me in the loop on changes and when it was ready. More
by JOEB
Employees Worked With
James Zappitelli
October 13, 2020
I received amazing service and all thanks to Jeffrey Nowak. I highly recommend Ganley Honda North Olmsted to anyone in search of a new Honda!! Nowak. I highly recommend Ganley Honda North Olmsted to anyone in search of a new Honda!! More
by LANARIVERA3
Employees Worked With
Jeff Nowak, Geno Lopez
October 13, 2020
I was Appalled by their actions. The dealership should give the customer the complete car that Honda Motor Company manufactured not replace new parts with old parts. give the customer the complete car that Honda Motor Company manufactured not replace new parts with old parts. More
by GLENNTEL
Employees Worked With
Tim Nadvit, Geno Lopez
October 13, 2020
Service was great. The comment made to me while waiting for my vehicle really put a sour taste in my mouth. I was sitting in the kid's area with my granddaughter eating a snack in which we purchased out o for my vehicle really put a sour taste in my mouth. I was sitting in the kid's area with my granddaughter eating a snack in which we purchased out of your vending machines. We was completely segregated from everyone. As we was eating our snack which was visible on the kiddie table a gentleman came in and told me to put on my mask. I explained and pointed that we were eating and even showed him my mask that was clearly laying on the table. He walked away with a little bit of an attitude. No apology or nothing. However, 2 older gentleman that was assisted with coffee that was walking around drinking with their masks on their chins and not a word even when he walked by them. I felt profiled and am seriously considering taking my business else ware even though my service is already prepaid. If the food purchased from the vending is not meant to be eaten in the waiting area they should be blocked off as well. I have purchased a few vehicles from your lot and have always had excellent customer service. I have no name of the individual only that he was middle aged and bald. More
by CM9198
Employees Worked With
James Zappitelli
