
Ken Ganley Honda North Olmstead
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 4,021 reviews
Service was great with time efficiency in the forefront. Respectful staff and clean waiting area. Porters are respectful of customers cars with cleanliness in mind during the pandemic. Respectful staff and clean waiting area. Porters are respectful of customers cars with cleanliness in mind during the pandemic. More
Wonderful service as always. I was super impressed with Michael, he was so helpful and accommodating. Thank you again Michael and Ganley, I’ll be back! Michael, he was so helpful and accommodating. Thank you again Michael and Ganley, I’ll be back! More
Always happy to bring my crv in for service because of all the nice people who work there. They are always kind and friendly and very courteous. all the nice people who work there. They are always kind and friendly and very courteous. More
We previously purchased our Hondas from another dealership. Ganley made it easy and gave us a competitive price on a new car and trade-in. dealership. Ganley made it easy and gave us a competitive price on a new car and trade-in. More
Great service and complete in a timely manner. I felt very safe waiting in the Customer Service Lounge. Ganley has taken great COV-ID safety precautions. very safe waiting in the Customer Service Lounge. Ganley has taken great COV-ID safety precautions. More
Service and follow-up was excellent, they asked all the right questions and no one was too pushy. I felt comfortable and well taken care of. right questions and no one was too pushy. I felt comfortable and well taken care of. More
Very pleased with service and car! Suggest not putting twenty five word limit. Said what I thought you in less words. Thank you, thank you. twenty five word limit. Said what I thought you in less words. Thank you, thank you. More
I took 2 of my cars in at different times for warranty maintenace. They over filled the crankcases with 2 quarts too much oil. I could have future problems from the over fill: catalytic converte and sen maintenace. They over filled the crankcases with 2 quarts too much oil. I could have future problems from the over fill: catalytic converte and sensors related to it. I could have blown a head gasket or caused seals to leak. I strongly recommend if you had ANY service work done there, you take your car in immediately somewhere else and have it checked out. They did not put my bumpers back on correctly after condenser replacement. They lost fasteners and did not replace them. They broke the side maker on the 2016 civic and released it back to me that way without telling me they broke it. More
I was so impressed with everyone at Ganley Honda! I needed to secure a vehicle, from a far and Adel world quickly and efficiently to make that possible in a very short amount of time. The whole process needed to secure a vehicle, from a far and Adel world quickly and efficiently to make that possible in a very short amount of time. The whole process was made easy, everyone was friendly, and the process was quick and painless! Awesome job everyone, I thank you!! More
My accord hit 100k miles and it was due for a regular service appointment. I brought it in and Michael was very courteous and let me know what Honda recommended for my vehicle at that mileage, he also to service appointment. I brought it in and Michael was very courteous and let me know what Honda recommended for my vehicle at that mileage, he also took a moment to explain why each of the services were being recommended. The service appointment was going to take longer than I had originally planned so they offered me a "loaner" car to get to work. Overall very pleased and looking forward to the next 100k miles! More