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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,021 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,021 reviews

October 09, 2020

Great service. Done right. No complaints. I have been bringing my honda cars to the Ganley North Olmsted service. I have never had a break-down and the service has been great! More

by MLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Oct 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you are a loyal customer in our service department and have never had any issues with your cars. We look forward to your next visit to the dealership!

October 08, 2020

Great experience all around! Everybody made the whole process very quick and easy. Extremely happy with our new vehicle and will be back for our next one for sure! More

by MR_67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Tiffany Haggerty-Kruzer, Geno Lopez
Oct 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are thrilled you had such a quick and easy car buying experience with Tiffany and everyone else you worked with. Congratulations again on the new car and we look forward to having you back again soon!

October 08, 2020

I have always been well taken care of at Ganley. Thank you. I also appreciate the work to keep the waiting room area clean and spacious in this Covid-19 era. More

by POOLEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Michael Landino
Oct 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so pleased to hear that you always have excellent experiences in the dealership and specifically in the service department. We are glad you felt comfortable and safe in our customer lounge with all of our Covid-19 safety precautions. We look forward to having you back in the dealership again soon!

October 07, 2020

The service department was great to work with from scheduling to final payment. They kept me informed of the status and work was completed early. More

by LEYCPA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Michael Landino
Oct 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a positive and hassle-free experience with the service department. We look forward to your next visit to the dealership!

October 06, 2020

Usually do a great job but this last time they'd gotten my passenger seat pretty dirty.. it was probably an accident but not a pleasant one for me. It'll be okay More

by mellani0
Recommend Dealer
No
Employees Worked With
James Zappitelli
Oct 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for this review. We are extremely sorry to hear you were not pleased with your experience in our service department and the cleanliness of your vehicle was not perfect. We would love to resolve this issue and fix it. If you would like to take further action about this please respond and let us know so it can be resolved!

October 05, 2020

I had an overall good experience, good friendly interactions, prompt service with good communication throughout the process, and knowledgeable employees who went the extra to help me get the best I More

by MWOJO110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Oct 05, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had an overall positive experience in the dealership and our service department working with James. We look forward to your next visit to the dealership!

October 05, 2020

Traded my leased Civic in for a new 2020 Civic Ex, process was quick and painless. Glad they were able to find me a new car in a reasonable time. More

by karian28
Recommend Dealer
Yes
Employees Worked With
Ali Husein , Eric Roder
Oct 05, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are glad you had such a hassle-free experience trading in your lease with us and we were able to get you into a new car. We look forward to having you back soon!

October 05, 2020

Marie and I are very pleased with our recent experience during our visit, test drive and purchase of. 2020 Honda Ridgeline at the Ganley Honda , North Olmsted location. Rod Gataulin was professional, court More

by MDETTLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob 'Hudi' Hudacek, Eric Roder, Michael Peters, Rod Gataulin
Oct 05, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review, James and Marie! We are so glad to hear what an great car buying experience you had getting into a new 2020 Ridgeline and working with Rod and Bob. Congratulations again and we look forward to having you back in the dealership soon!

October 05, 2020

Michael is awesome---he is a great communicator and provides excellent customer service. My vehicle has always been serviced promptly, professionally and honestly. Scheduling online is also very conve More

by s_riberdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Oct 05, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the awesome review! We are so glad you had such an outstanding experience with Michael in the service department and using the new online scheduling. We look forward to your next visit to the dealership!

October 04, 2020

I walked in to the dealership with moderate expectations. My entire experience exceeded moderate. I was not disappointed at any point of my visit. Awesome customer service from EVERYONE! More

by MSRENETHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Peters, Geno Lopez
Oct 05, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the awesome review! We are so happy we were able to exceed all of your expectations and you had a positive experience with everyone in the dealership. We look forward to having you back in the dealership soon!

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