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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,022 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,022 reviews

October 01, 2020

I always have such a great experience with Tiffany when purchasing a new car. She takes care of everything and makes the entire process easy. More

by MGREEN0727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Kelly Kidd
Oct 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you always have such outstanding experiences purchasing cars at Ganley Honda with Tiffany. Congratulations again on the new car and we look forward to seeing you again!

October 01, 2020

We were looking for a new car and had read positive reviews about HR-V & CR-V. Wanted to see the difference between the 2 vehicles. Also planned to look at so othe non HONDA SUVs. GANLEY was our first More

by SU49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, a young man w a long last name, was our great salesman, Tim Nadvit, Kelly Kidd
Oct 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you chose to get your new CR-V from Ganley Honda and we were able to get you in the perfect car for you. Congratulations again and we look forward to having you back in the dealership!

October 01, 2020

Everyone is always very friendly and helpful in answering my questions when I have them. I like the convenience of booking online as well a. More

by Ashley S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stein
Oct 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review, Ashley! We are so glad you always have great experiences with us in Ganley Honda and are enjoying our new online scheduling. We look forward to having you back in the dealership soon!

September 30, 2020

The service is pleasant and professional from arrival to leaving the dealership. The customer is kept informed during all stages of the oil change including the amount of time the service will take. More

by tacchinnock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Oct 05, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a pleasant and professional experience in our service department and working with Wendy. We are also glad you felt safe and comfortable in dealership with our covid-19 safety precautions. We look forward to having you back in the dealership soon!

September 29, 2020

Ganley is the best dealership in cuyahoga county. I was a 12 year Toyota loyalty buyer but have joined the Honda team mainly due to the excellence of your sales gal Tiffany Kruzer who made it a pleasure to More

by Patrucia17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Geno Lopez
Oct 05, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are thrilled you had such an excellent experience in the dealership and working with Tiffany to lease both of your new cars. We look forward to having you back in the dealership again soon!

September 29, 2020

Michael is a world class service director. He is prompt in his replies and follow up, thorough in his explanations and always aiming for perfection. More

by DADDYMAC5842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Sep 29, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you had such an outstanding experience in our service department working with Michael. We look forward to seeing you again soon!

September 29, 2020

Ed Stein, as you know I had my 2020 Passport in your Service Department to install Body Side Molding and a Front Air Deflector (low profile) and a Trailer Hitch Package that includes the Wiring Harness More

by Kim&Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob W. our salesman , Ron Hazelton, Tim Nadvit, Brian Walls, Wendy Fees, Ed Stein, Michael Landino
Sep 29, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review, Kim and Russ! We are thrilled to here what an incredible experience you had with us transforming your Passport into the perfect fit for your family and we thank you for being such loyal customers. Congratulations again on the new car and we look forward to seeing you again!

September 27, 2020

Service was excellent and very professional. It was very pleasure to have a good deal and service with very friendly team . Thank you very much!!!! More

by MBORIS_US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Witkiewicz a salesman +5 STARS , Tim Nadvit, Kelly Kidd
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are are so pleased you had such an outstanding car buying experience with us at Ganley Honda. Congratulations again on the new car and we look forward to having you back soon!

September 26, 2020

Love Ganley Honda! Service is always top notch and they treat you like family. Detailed explanation of work completed. No surprises. They treat you like family. Highly recommended! More

by BDickens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad to hear you always have such positive experiences working with us and we can always go above and beyond to meet your needs. We look forward to having you back in the dealership soon!

September 26, 2020

Did find after service that sliding door that had parts replaced no longer automatic. Will need to have it checked out when have time. No other problems on other maintenance found. Overall very good just 1 More

by JSSTARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are glad you had a positive experience working with Wendy in our service department. While we regret that there was a problem and we were unable to provide you with 5-star service, we would love to get you back in the dealership to work this out. Feel free to call the dealership or book a service appointment online so we can resolve this!

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