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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,023 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,023 reviews

September 26, 2020

Did find after service that sliding door that had parts replaced no longer automatic. Will need to have it checked out when have time. No other problems on other maintenance found. Overall very good just 1 More

by JSSTARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are glad you had a positive experience working with Wendy in our service department. While we regret that there was a problem and we were unable to provide you with 5-star service, we would love to get you back in the dealership to work this out. Feel free to call the dealership or book a service appointment online so we can resolve this!

September 25, 2020

Tiffany was friendly and I was so glad that she was available to assist me. She worked with me on a price that I was happy with. More

by COOKIE_2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Tiffany Haggerty-Kruzer, Eric Roder
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a positive car buying experience with Tiffany and she was able to get you in the right car at the right price for you. Congratulations again on the new car and we look forward to having you back soon!

September 25, 2020

The dealership (Adel) worked with us and we ended up buying a car. Good job! The staff is friendly and the waiting room was clean. More

by ROGINS301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Peters, Adel Yahya, Geno Lopez
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so thrilled that you had such a hassle-free car buying experience with Adel. Congratulations again on the new car and we look forward to having you back soon!

September 25, 2020

Had a wonderful experience while at Ganley Honda. Adel was very professional and helpful while finding the best deal for myself. I’m very happy with my new lease! More

by RICHIEMADISON09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Michael Peters, Adel Yahya, Jacob Wells
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the wonderful review! We are so glad you had such an outstanding car buying experience and working with Adel to get you in the perfect new car. Congratulations again on the new car and we look forward to having you back for service soon!

September 25, 2020

. Great service department. The staff is friendly and efficient. The waiting area was very clean. While I waited they came through a couple times spraying down and wiping. More

by STEDSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so pleased that you had such a positive experience in our service department and felt safe and comfortable with our covid-19 safety precautions. We look forward to having you back soon!

September 24, 2020

I like the fact that I can get my car serviced on short notice. I came in with a concern about my car's maintenance indicator light coming on and ended up with a few more problems than I knew. They were ta More

by STEBBON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are glad we were able to get your car in on short notice and fix any issues with the vehicle that needed attention. Wendy was also thrilled to hear how happy you are with your experience working with her. We look forward to having you back again soon!

September 24, 2020

Always the best service. I have had many cars and been to many service centers, but I have now found a car, Honda, and a Service Center, Ganley Honda, with which to stay. Thanks Wendy. More

by IMACKINNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli
Sep 29, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you have been so happy with your experience at Ganley Honda and are looking forward to your next visit to the dealership, we look forward to having you back also!

September 24, 2020

Like that I can get in early. With Covid you need a better outside customer area. The winter mont hs will be a challenge. Wendy is always a pleasure to work with. More

by BEAMAGRUDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Sep 29, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are so glad you always have pleasant experiences in our service department working with Wendy. Thank you for the insight about outdoor waiting areas in the winter months, we will definitely be taking this into consideration immediately! We look forward to your next visit to the dealership!

September 24, 2020

Everyone was nice, offered to wash my car after the service too! Service was quick even though I decided not to wait. Close to home so I’ll be using them again More

by brittanyjbauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so you had such a pleasant experience with us and were pleased with the work done on your car. We look forward to having you back again soon!

September 24, 2020

I have been extremely pleased with Ganley Honda. I usually try to work with Wendy when I need service. She always has the answers to my questions and is very pleasant to work with. More

by MUSTANG.SALLY2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Sep 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you always have such pleasant experiences in the dealership and working with Wendy. We look forward to working with you again soon!

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