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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,016 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,016 reviews

August 26, 2020

Wendy was very good. She was professional and courteous and kept me informed on the status of the repairs. She even offered to get me coffee. The repair and maintenance items were properly performred. More

by MACK_JOHN1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Aug 26, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so pleased that you had such a pleasant experience with Wendy in the service department and a positive experience in the dealership while waiting for your car. We look forward to having you back again soon! Next time, try our online service scheduling!

August 26, 2020

Tiffany and Mike were great to deal with. Very professional and upfront, and customer oriented service. I wouldn’t have it any other way. They were also very receptive to my needs when asking ques More

by SALLOUMARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Brian Walls, Michael Peters, Geno Lopez
Aug 26, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a positive experience getting in a new car and Tiffany was so happy to hear how happy you are with the experience and your new car. Congratulations again on your new car and we look forward to having you back in the dealership for service.

August 26, 2020

Wendy is the best! Super helpful every time I bring one of my four Hondas in for service! I appreciate the thoroughness but also the lack of pressure to get more done than I need. More

by danghramm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Aug 31, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so happy to hear what a loyal Honda customer you are and that you continuously have positive experiences with Wendy. We look forward to your next visit to the dealership!

August 26, 2020

I just bought my first new vehicle ever. Rod and the rest of the team put me at ease. No pressure. They answered all of my questions thoroughly. More

by danghramm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
geno, Michael Peters, Tim Costa, Geno Lopez, Rod Gataulin
Aug 31, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such an excellent experience buying your first car with Rod and we are thrilled you are enjoying your new car. Congratulations again and we look forward to having you back in the dealership for service.

August 26, 2020

Went above and beyond! Made my first time car buying experience comfortable and stress free . Professional and friendly! Took time to go over everything thoroughly from start to finish. Definitely my d More

by EJDUNNELL90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Kelly Kidd, Eric Roder, Rod Gataulin
Aug 26, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! Congratulations on your first car and we are so thrilled that we were able to help you with that exciting experience! We look forward to having you back in the dealership soon for service.

August 26, 2020

We had a great car buying experience. Hazmo was very knowledgeable and efficient in the process. Answered all our questions during the process. He made sure we completely understood all the features of More

by STEVENFRANTZ1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob 'Hudi' Hudacek, Hazem 'Hazmo' Tannous, Kelly Kidd
Aug 26, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a positive experience with Hazmo getting a new car with us at Ganley Honda. Congratulations again on the new car and we look forward to having you back in the dealership for service!

August 25, 2020

Wendy again did splendid work, checking me in quickly and answering the questions I had for her. It was nice to see and shat with Adel, who was very willing to help resolve a communications matter that need More

by JMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Adel Yahya
Aug 26, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so glad you had a pleasant experience in our service department with Wendy and that you were able to chat with Adel and resolve any issues. We look forward to seeing you again!

August 25, 2020

They helped me get the new Honda CRV I wanted in the exact color, model and at the price I wanted. They were helpful and friendly. More

by AMATOAC76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Eric Roder, Nick Barylak
Aug 26, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the amazing review! We are thrilled to hear how pleased you are with your car buying experience and how happy you are with your new CR-V! We look forward to having you back in the dealership for service and congratulations again on the new car.

August 25, 2020

Absolutely the best, the entire team took the time to work with me and gave me the best possible price for my trade. They are nothing but first class all the way. More

by ET19457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Michael Peters, Adel Yahya
Aug 26, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy to hear you had such an excellent experience with everybody you worked with here at Ganley Honda. We look forward to having you back in the dealership soon!

August 25, 2020

Mazen and his manager worked hard to meet our needs. We believe we received a great deal. We are repeat customers which says a lot. More

by TAMMI.GRAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mazen, Tim Nadvit, Brian Walls, Kelly Kidd, Jeff Nowak
Aug 26, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a pleasant experience with Mazen buying a new car and we look forward to having you back in the dealership for service!

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