
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Came in with an exact car already in mind. He quickly gave me a rundown of the process, took the car out of the showroom, and let me go on a test drive. When I arrived back, we sat down, he gave me an ov gave me a rundown of the process, took the car out of the showroom, and let me go on a test drive. When I arrived back, we sat down, he gave me an overview of the buying process, and we made a great deal. No hassle, friendly, and quick! Same with the finance manager. Would highly recommend, no games at this dealer! More
This place is great. Bought my car from Tiffany 2.5 years ago. Just referred my mother to the dealership where she leased a 2020 Honda CR-V with Tiffany. Got my car serviced recently. James was my contact. V ago. Just referred my mother to the dealership where she leased a 2020 Honda CR-V with Tiffany. Got my car serviced recently. James was my contact. Very cordial and great communicator. Very transparent. Would recommend this dealership highly to anyone. More
Thank you for the high quality work on my beloved 2004 Odyssey! I appreciate Ed’s fine care of a 16 year happy customer! Kudos to Wendy my fav!! Odyssey! I appreciate Ed’s fine care of a 16 year happy customer! Kudos to Wendy my fav!! More
This is our 2nd vehicle with Ganley Honda North Olmsted. The experience was great. They are stunned to what the customer needs and works to make it happen. The experience was great. They are stunned to what the customer needs and works to make it happen. More
I bought a 2020 Honda Odyssey from Ganley and ever since I drove it off the lot the alignment has been off. The car pulls to the right. I brought it back to the dealership for service because it's covered I drove it off the lot the alignment has been off. The car pulls to the right. I brought it back to the dealership for service because it's covered under warranty. After a couple of hours of maintenance, I was told that the fluid levels were all good and the car may or may not drive straight because it was raining outside. What?!?! The technician did not repair my car. Either he didn't repair it because it's covered under the warranty or there is truly something unfixable with my car Either way, I don't appreciate being lied to about the repair. Dishonest dealership and I won't go back. More
Dropped my Pilot off over night because the check engine light came on. Got back to us first thing in the morning. Friendly and informative! light came on. Got back to us first thing in the morning. Friendly and informative! More
Service was completed earlier than expected. It was easy to make an appointment and the staff made sure to explain everything thoroughly. Prices were fair for the work that was completed. to make an appointment and the staff made sure to explain everything thoroughly. Prices were fair for the work that was completed. More
Michael Landino was the best . He is very knowledgeable . Courteous . Got me in and out very quickly . Best service dep in north east Ohio . Would defiantly come back Courteous . Got me in and out very quickly . Best service dep in north east Ohio . Would defiantly come back More
Like clockwork. My husband & I were there early in the morning for our first maintenance check since we bought our 2018 Honda HRV. Tire were rotated, oil change $79. My husband & I were there early in the morning for our first maintenance check since we bought our 2018 Honda HRV. Tire were rotated, oil change $79. Free carwash. On every level, each employee kept things moving smoothly. Because there were other people waiting in the lobby, we took comfortable seats in the showroom. We were told the wait would be an hour and it was exactly that. Good service. More
AWESOME SERVICE EVERY TIME I COME IN ... THE SERVICE IS AWESOME :) MIKE AND HIS TEAM ALWAYS TAKE GOOD CARE OF MY CAR AND ANY QUESTIONS I HAVE :) EVERY TIME I COME IN ... THE SERVICE IS AWESOME :) MIKE AND HIS TEAM ALWAYS TAKE GOOD CARE OF MY CAR AND ANY QUESTIONS I HAVE :) More