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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,029 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,029 reviews

August 15, 2020

Came in with an exact car already in mind. He quickly gave me a rundown of the process, took the car out of the showroom, and let me go on a test drive. When I arrived back, we sat down, he gave me an ov More

by ErikM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hazem 'Hazmo' Tannous, Eric Roder
Aug 17, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so glad you had such a hassle-free and pleasant car buying experience with Hazmo in sales and Eric in finance. We look forward to seeing you back in the dealership in the future for service. Congratulations again on the new car!

August 14, 2020

This place is great. Bought my car from Tiffany 2.5 years ago. Just referred my mother to the dealership where she leased a 2020 Honda CR-V with Tiffany. Got my car serviced recently. James was my contact. V More

by Matthew C
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Aug 17, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review of both our sales and service departments! We are so thrilled that you had such a positive experience with Tiffany that you referred your mother to her! We are also pleased to hear what a pleasant and helpful experience you had with James in service. We look forward to your next visit to the dealership.

August 14, 2020

Thank you for the high quality work on my beloved 2004 Odyssey! I appreciate Ed’s fine care of a 16 year happy customer! Kudos to Wendy my fav!! More

by VALERIE2F
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Ed Stein
Aug 17, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the awesome review! We are so glad you are such a happy and loyal customer to our service department and that you continuously have positive experiences with us. We look forward to your next visit to the dealership!

August 13, 2020

This is our 2nd vehicle with Ganley Honda North Olmsted. The experience was great. They are stunned to what the customer needs and works to make it happen. More

by gajones59
Recommend Dealer
Yes
Employees Worked With
Mazen Alsamawi sales 5 stars, Brian Walls, Tim Costa
Aug 17, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review of Ganley Honda! We are so glad you are such a loyal customer to our dealership and we look forward to seeing you soon in the service department. Congratulations again on the new car!

August 13, 2020

I bought a 2020 Honda Odyssey from Ganley and ever since I drove it off the lot the alignment has been off. The car pulls to the right. I brought it back to the dealership for service because it's covered More

by Anonymous
Recommend Dealer
No
Employees Worked With
Not sure
Aug 17, 2020 -

Ken Ganley Honda North Olmstead responded

We are extremely sorry that you did not have a positive experience with Ganley Honda. Thank you for informing us of this situation so we can better help you and other customers. We really strive to help each and every customer feel comfortable and happy with their car buying experience and we regret you have not had a positive experience. Please respond to this so we know how we can better help this situation.

August 13, 2020

Dropped my Pilot off over night because the check engine light came on. Got back to us first thing in the morning. Friendly and informative! More

by produce.mac
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Wendy Fees, Michael Landino
Aug 17, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad to hear you had such an excellent experience with our service department and they took care of your car quickly and efficiently. We look forward to your next visit to the dealership!

August 12, 2020

Service was completed earlier than expected. It was easy to make an appointment and the staff made sure to explain everything thoroughly. Prices were fair for the work that was completed. More

by stein.hannahr
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Curt Frate
Aug 13, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that your experience with our service department exceeded your expectations and we were able to help you quickly and thoroughly. We look forward to seeing you soon.

August 11, 2020

Michael Landino was the best . He is very knowledgeable . Courteous . Got me in and out very quickly . Best service dep in north east Ohio . Would defiantly come back More

by MAZENALSAMAWI
Recommend Dealer
Yes
Employees Worked With
Michael lNdino, Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Curt Frate
Aug 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great 5-star review! We are so glad you had such a positive exprience with us and we look forward to your next visit in the future.

August 11, 2020

Like clockwork. My husband & I were there early in the morning for our first maintenance check since we bought our 2018 Honda HRV. Tire were rotated, oil change $79. More

by SHARON.BRAMHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't see names.
Aug 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are pleased to here your first service appointment with us was so pleasant! We look forward to your next visit to the dealership.

August 10, 2020

AWESOME SERVICE EVERY TIME I COME IN ... THE SERVICE IS AWESOME :) MIKE AND HIS TEAM ALWAYS TAKE GOOD CARE OF MY CAR AND ANY QUESTIONS I HAVE :) More

by TIMFIFECAPITAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Aug 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for this awesome review of our service department! We love hearing from happy customers, especially when they have such awesome experiences like you! Thank you again and we look forward to your next visit to the dealership.

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