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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,032 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,032 reviews

July 29, 2020

Tiffany Kruzer delivers again Tiffany Kruzer provided another positive Honda leasing experience. She made it so easy to be a repeat customer! Platinum for a reason - Excellent cu More

by JAYLAZOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
Jul 29, 2020 -

Ken Ganley Honda North Olmstead responded

Congratulations again on your new vehicle! We are thrilled to hear that Tiffany did a great job yet again. Our staff is constantly pushing to reach the next level of sales status and we appreciate your support of Tiffany and the rest of our staff. If any questions should come up, please reach out to anyone on our team. Thank you again and we hope to see you in our service department.

July 29, 2020

Another positive experience at Ganley Honda Tiffany was able to help us find the car we wanted with a fair price. No extreme pressure to buy extras in the finance office. More

by DAMIENF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Eric Roder
Jul 29, 2020 -

Ken Ganley Honda North Olmstead responded

Congratulations again on your new car! We are so glad you had an easy experience with everyone at Ganley Honda, especially Tiffany. We look forward to seeing you in service in the future.

July 29, 2020

I was satisfied with my purchase and did not feel pressured Although the process looked longer than I had expected (perhaps it was just that busy?) I got what I had asked for without pressure. I started my sea More

by NMCCOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Jeff Nowak, Nick Barylak
Jul 30, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are glad to hear how helpful and pressure free your sales experience with Jeff was! Our staff is constantly pushing to reach the next level of sales status and we appreciate your support of Jeff and the rest of our staff. If any questions should come up, please reach out to anyone on our team. Thank you again and we hope to see you in our service department.

July 29, 2020

The dealership and Andrew did a fabulous job to ensure I was satisfied throughout the sales process. Attention was paid to detail and All of my expectations were met. They made what can be a grueling proces More

by MAKEEFAMILY
Recommend Dealer
Yes
Employees Worked With
Bob 'Hudi' Hudacek, Brian Walls, Andrew Wenner
Jul 29, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! Andrew was so happy to hear how satisfied you were with the entire sales process. We look forward to seeing you in our service department in the future.

July 29, 2020

They really went over the top taking my car in and getting me a loaner even after service closed. Outstanding. Quick. Excellent. Vigilant. Knowledgeable. Kind. More

by DONNAFILIPS
Recommend Dealer
Yes
Employees Worked With
Bobby Ross, Tim Costa
Jul 29, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding service review! We are thrilled you had such an amazing experience in our service department! We look forward to your next visit to the dealership.

July 29, 2020

car maintenance visit Always feel welcomed here. No matter what my car issue is - I get an explanation of how it was taken care of - at a reasonable cost. Love the coupon a More

by dm2rdcde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jul 29, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you so much for the outstanding review of Ganley Honda! We are so glad we can continue to provide you with positive experiences!

July 28, 2020

Great service department at Ganley Honda. Wendy was friendly and professional. My lube/oil/filter and tire rotation were done in less time than expected and the LOF was 50% off. More

by jeanneyeagley
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 29, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review of our service department and Wendy! We look forward to having you in for service again in the future!

July 28, 2020

Great Service, quick and done right! They always do a great job! We have been coming here for service for several years. Convenient hours and friendly staff can't be beat! More

by RLWETZEL18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 29, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review of our service department! We are thrilled you are such a loyal customer and are continuously pleased with your experiences!

July 28, 2020

Both salesmen were very nice. Tim Costa the manager tried to lie to me every time. I almost bought a car in a different dealership. Eric Roder is very nice as well. More

by PTHSIA
Recommend Dealer
No
Employees Worked With
Eric Roder, Reilly Hill
Jul 29, 2020 -

Ken Ganley Honda North Olmstead responded

We are glad you had a good experience with sales! We regret we did not meet your expectations and deliver you an outstanding experience. We value your honest feedback as it helps everyone improve. If there is anything else we can do on this matter please reach out to anyone on our team.

July 28, 2020

Process was smooth and effortless! I highly recommend Process was smooth and effortless! I highly recommend working with the team at Ganley Honda for your next car buying experience. Thank you very More

by NICOLE_FISHER
Recommend Dealer
Yes
Employees Worked With
Brian Walls, Jacob Wells, Rod Gataulin
Jul 29, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you so much for the great review Nicole! We are thrilled to hear that you had such a smooth and effortless process with our whole team at Ganley Honda! Congratulations again on the new car and we look forward to having you in service in the future.

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