
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Ganley Honda is great. They make the process so smooth and efficient. Tiffany has helped me with multiple leases over the years and she is always willing to help me along the process. She is available to and efficient. Tiffany has helped me with multiple leases over the years and she is always willing to help me along the process. She is available to answer all of my questions and support through the lease process. More
Quick, polite, efficient, honest Everyone I have been in contact with at this location has always been amazing to work with. Everyone is polite, honest, and explains everything clearl Everyone I have been in contact with at this location has always been amazing to work with. Everyone is polite, honest, and explains everything clearly. From purchasing the vehicle, to accessory add-ons and regular maintenance, they has always been great to work with. More
Rod is awesome. He was the first to greet my daughter and I when we walked through the door. He was very knowledgeable about every single car on the lot. He wasn’t pushy like most salesmen and got me the be I when we walked through the door. He was very knowledgeable about every single car on the lot. He wasn’t pushy like most salesmen and got me the best deal. Will definitely look for him when I’m in the market for a new car and will definitely tell friends and family. More
Friendly and courteous staff! I always feel confident leaving Ganley. I came a week ahead of time by accident and they took me anyway with no delays! Great employees and great service! Thanks! leaving Ganley. I came a week ahead of time by accident and they took me anyway with no delays! Great employees and great service! Thanks! More
Quick and efficient, honored email coupon Ed and the team quickly performed an oil change and tire rotation on an early Saturday morning. It was completed within the time they committed to and Ed and the team quickly performed an oil change and tire rotation on an early Saturday morning. It was completed within the time they committed to and was reasonably priced. More
Ganley Honda Service Had no problem setting up an appointment. I was taken in immediately The service was prompt - there was little time waiting time. The staff was very Had no problem setting up an appointment. I was taken in immediately The service was prompt - there was little time waiting time. The staff was very accommodating. More
2020 Odyssey Positive experience overall. Andrew was efficient, professional and listened to what we said which I don't think a lot of dealerships do. Kelly was al Positive experience overall. Andrew was efficient, professional and listened to what we said which I don't think a lot of dealerships do. Kelly was also good at getting us through the process primotly. More
Listened to my concern / Addressed concern After having major work done to my vehicle; replacement of an IMA battery, I still experienced some hesitancy during slow driving. I called Ed Stein, After having major work done to my vehicle; replacement of an IMA battery, I still experienced some hesitancy during slow driving. I called Ed Stein, the service director and he assisted in getting the vehicle into the shop for another look. Wendy Fees the service manager was very helpful. More
The staff was very friendly and helpful The facility very clean specially in Covid-19 My salesman did more my expectations surely want go back for next vehicle very clean specially in Covid-19 My salesman did more my expectations surely want go back for next vehicle More
Unexpected Flat Tire I got a flat tire unexpectedly a few days ago. I called my Honda dealership and they said to come down and they will look at the tire. I had the spa I got a flat tire unexpectedly a few days ago. I called my Honda dealership and they said to come down and they will look at the tire. I had the spare on. It was close to closing but the staff said they would look at the tire to see if it was repairable. unfortunately the tire was not repairable. They had a tire in stock and they replaced the tire. I know it was close to closing but they helped me out and they replaced the tire. They even asked if they could wash my car!! This dealership always goes above and beyond to service their customers. I would recommend them to anyone who wants to buy a Hon da. Besides this is my 4th Honda!! More