
Ken Ganley Honda North Olmstead
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 4,018 reviews
I so appreciated Andrew being professional and waiting kindly for me to make my decision. He explained and answered my questions to my complete satisfaction. kindly for me to make my decision. He explained and answered my questions to my complete satisfaction. More
Service done timely at a fair price. Service advisor Curt Frate goes above and beyond the call of duty. Kept me informed on what was being serviced on my vehicle. Very timely. Service advisor Curt Frate goes above and beyond the call of duty. Kept me informed on what was being serviced on my vehicle. Very timely. More
Everyone at Ganley was very professional and courteous. We felt good about the whole process right down to the COVID safety measures that were taken. We felt good about the whole process right down to the COVID safety measures that were taken. More
We were treated very well- made to feel at ease and almost enjoyed We enjoyed our day there. Love the civic so far and look forward to our next experience almost enjoyed We enjoyed our day there. Love the civic so far and look forward to our next experience More
The service was done quickly and expertly. The vehicle came back nice and clean. Vehicle delivered on time. I was kept informed of the progress throughout. came back nice and clean. Vehicle delivered on time. I was kept informed of the progress throughout. More
Excellent service they knew exactly what was wrong and had it fixed in no time. The service department is always great thank you. I am acknowledging all 3 that have serviced me and may have missed in th had it fixed in no time. The service department is always great thank you. I am acknowledging all 3 that have serviced me and may have missed in the past surveys More
My husband and I have leased five vehicles from this dealership and have enjoyed our experience each time. Everyone we have dealt with has been super. dealership and have enjoyed our experience each time. Everyone we have dealt with has been super. More
Timing Is Everything The timing belt replacement on my Accord was the last of everything—the last of all repairs for now—needed to maintain my Honda and keep it running li The timing belt replacement on my Accord was the last of everything—the last of all repairs for now—needed to maintain my Honda and keep it running like new. As always, James was there to facilitate the service process in his usual efficient manner and make sure there were no hidden surprises for me to be made aware of, especially when it came to the cost of the extensive repair and my understanding of all that was involved with a timing belt replacement. More
Amazing sales rep and phenomenal service! First off I would just like to say that Jeff, my sales representative, was absolutely superb! I came in with a pretty good idea of knowing what I want First off I would just like to say that Jeff, my sales representative, was absolutely superb! I came in with a pretty good idea of knowing what I wanted. I was looking to purchase a used Honda and came to see if anything was on the lot available for purchase. After checking out the only HR-V that was there I quickly fell in love with the car itself however, it didn't have exactly the features I was interested in. Jeff and I were looking online and he brought to my attention a car that was listed but has not arrived to the dealership yet. It was PERFECT!! Since the car was not on the lot yet Jeff was able to allow me to put a minor deposit down so that I would have first dibs on the car. He worked with my weird work schedule and we were able to set a time so that I could come check it out even though it would be a couple days after the car arrived. It was even better in person and being a used Honda certified everything was in pristine condition. I am so so so thankful that everyone who I came in contact with was extremely kind and worked with me to get me what I wanted for a great price. I would definitely send anyone looking for a new or used car to this dealership and will especially be sure to mention Jeff! Thank you all so much again! (: More
Such a great service dept. Always fast, informative, and friendly. They did a great job with making us feel safe during this pandemic. Thanks so much! friendly. They did a great job with making us feel safe during this pandemic. Thanks so much! More