Ken Ganley Honda North Olmstead
North Olmsted, OH
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Addressed my needs and then some Brought my car in when the Maintenance Minder appeared on my dash. In addition to the items taken care of under the code, several other important iss Brought my car in when the Maintenance Minder appeared on my dash. In addition to the items taken care of under the code, several other important issues were discovered, and I had those items taken care of as well because they affected the safe operation of my 10-year-old vehicle. More
A Good Service Experience I just had to bring my SUV in for its 18,000 mile oil change and tire rotation. The service department was great, friendly and efficient. I needed to I just had to bring my SUV in for its 18,000 mile oil change and tire rotation. The service department was great, friendly and efficient. I needed to get out of there by 145 PM and they got me out of Ganley even earlier than 145 PM. My only negative is the cost of the rear differential fluid exchange. More
Feel Like I'm appreciated Always feel welcomed. I also feel like Ganley appreciates me have my car serviced there. Love working with Wendy Fees, her welcoming smile, her expla Always feel welcomed. I also feel like Ganley appreciates me have my car serviced there. Love working with Wendy Fees, her welcoming smile, her explanation of the services needed for regular maintenance, the upfront costs and timely call to tell it It's ready for pick up. It is a rarity today to find the service that I have always received from Ganley!! Keep up the great work. My husband is looking to get a new Odyssey next year when mine is finished with payments, so I hope the same Ganley that we know and love will be there for us. Thank You More
Wonderful customer service, honest about time of service, reliable service and can trust what they are recommending. Also love the carwash and ability to have a rental car. reliable service and can trust what they are recommending. Also love the carwash and ability to have a rental car. More
Great service - even though a free service re recall for airbags; even an unexpected free car wash (desperately needed). Still free bev/snack in safety. airbags; even an unexpected free car wash (desperately needed). Still free bev/snack in safety. More
Regular maintenance Service center is clean and employees are polite . Seating was set up to distance and an employee was designated to assist with any beverages needed. Service center is clean and employees are polite . Seating was set up to distance and an employee was designated to assist with any beverages needed. More
I was very excited to see that Ganley brought back car detailing! My experience with Wendy was delightful and my car couldn't have looked better!! I have a 2008 CRV and do my best to keep it in great shap detailing! My experience with Wendy was delightful and my car couldn't have looked better!! I have a 2008 CRV and do my best to keep it in great shape. Looked like a brand new car when they were finished! More
Ganley Honda is great. They make the process so smooth and efficient. Tiffany has helped me with multiple leases over the years and she is always willing to help me along the process. She is available to and efficient. Tiffany has helped me with multiple leases over the years and she is always willing to help me along the process. She is available to answer all of my questions and support through the lease process. More
Quick, polite, efficient, honest Everyone I have been in contact with at this location has always been amazing to work with. Everyone is polite, honest, and explains everything clearl Everyone I have been in contact with at this location has always been amazing to work with. Everyone is polite, honest, and explains everything clearly. From purchasing the vehicle, to accessory add-ons and regular maintenance, they has always been great to work with. More
Rod is awesome. He was the first to greet my daughter and I when we walked through the door. He was very knowledgeable about every single car on the lot. He wasn’t pushy like most salesmen and got me the be I when we walked through the door. He was very knowledgeable about every single car on the lot. He wasn’t pushy like most salesmen and got me the best deal. Will definitely look for him when I’m in the market for a new car and will definitely tell friends and family. More










