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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,051 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,051 reviews

July 15, 2020

Great service experience Wendy did an excellent job in listening to what needed to be done as well as following up when more work had to be done and when the work was complete More

by DRICHNASKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Eric Roder
Aug 03, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review of Ganley Honda! We are so glad you had an excellent experience in the service department and we look forwards to your next visit.

July 15, 2020

Very satisfied with our newly purchased HR-V and received excellent help In making our decision from our salesman Jeff Nowak to make the Right choice lots More

by SANDYWENGER1234
Recommend Dealer
Yes
Employees Worked With
Jeff Nowak, James Zappitelli, Kelly Kidd, Michael Peters, Jeff Nowak, Tim Costa
Aug 03, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review of Ganley Honda! We are so glad you had a great experiences buying a new HR-V with us and that Jeff was so helpful in helping you through the process! We look forward to having you in for service in the future.

July 15, 2020

Very professional service The team was on time, polite and very profecient. I would give them a ten star rating if it was available. These guys are the best. More

by TCATO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob 'Hudi' Hudacek, Tiffany Haggerty-Kruzer, Ed Stein, Curt Frate, Geno Lopez
Aug 03, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the amazing rating! We are so glad you had such an outstanding review of Ganley Honda that you wish you could give us a 10-star rating, it really means a lot to us. We look forward to your next visit to the dealership.

July 10, 2020

Best Honda service operation in the country. Although I no longer live in Cleveland, I drive back just to let these guys service our vehicles. More

by MATTHEWCYOUNG
Recommend Dealer
Yes
Employees Worked With
Ron Hazelton, Ed Stein, Michael Landino
Aug 03, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you so much for the outstanding review, Matthew! We appreciate how much of a loyal customer you are and we always look forward to your visits!

July 10, 2020

The cashier who’s name I’m not sure what her name is, but I wanted to thank her for taking the time to stop her own work to help get coffee in the waiting area during this time in our countries tough time. I More

by Lovemyhonda113
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Aug 03, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you so much for the outstanding review! We strive to make each and every one of our customers feel safe and comfortable right now and the coffee station is just one part of that. Thank you for acknowledging our efforts! We look forward to your next visit to the dealership.

July 08, 2020

Very happy with the service and the experience overall. The service is done timely as estimated and without additional issues. They provide an enjoyable experience. More

by GORDON9
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 31, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review of our service department! We are glad we are able to always provide you with an enjoyable experience at Ganley Honda. We look forward to your next visit to the dealership.

July 08, 2020

James was very helpful and polite. He answered all my questions and kept me updated throughout the whole process. Greatly appreciated! Will be returning for my auto services. More

by ERINNDIMEO
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Aug 03, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you so much for this amazing review of James and our service department! We look forward to your next visit to the dealership!

July 07, 2020

Wendy is always an amazing help and straight forward with me! I love working with her in the service department and she is a reason I keep coming back! More

by eloan128
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 31, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! Wendy was so happy to hear how happy you are with your experience. We look forward to your next visit to the dealership.

July 07, 2020

Very helpful in getting me into a vehicle Had unusual situation requiring a vehicle quickly. Going through the hurdles wasn't easy but my sales person, Tiffany Kruzer, was great. Really help More

by CMAHONE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Tiffany Haggerty-Kruzer
Jul 31, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! Tiffany was thrilled to hear how pleased you were despite the situation at hand. We look forward to working with you again in the future.

July 07, 2020

Always a pleasure bringing my car here for service. Everyone is great to work with and very good at explaining to me what’s going on. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Dennis Kisela, Michael Landino
Jul 31, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We love to hear that you have had many pleasant experiences with our service department and we look forward to working with you again soon!

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