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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,019 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,019 reviews

June 27, 2020

Great place to lease a new Honda! I love my new 2020 Honda Civic! Ganley Honda is a great place to lease a new Honda. Hazmo is a great sales person to work with! More

by hondaguy71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hazem 'Hazmo' Tannous, Geno Lopez
Jul 07, 2020 -

Ken Ganley Honda North Olmstead responded

Congratulations again on your new 2020 Civic! We are happy to hear that Hazmo got you a great new vehicle at a great price. We hope to see you again in our service department.

June 27, 2020

Pleasant surprise I had several problems and Wendy Fees was able to keep the price at a manageable level for me. This was a great help since I am now living on a fixed More

by STEBBON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review of our staff and service department! We are happy to hear that Wendy was able to fix your vehicle's issues at a great price.

June 27, 2020

Rack fix and Steering Shimmy We had a rack installed, but there was a piece that needed to be replaced within a week. Ganley was very helpful to do the work again and make it righ More

by kquick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jul 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback on our service department. We are glad to hear that the solution our service team offered worked out!

June 26, 2020

Excellent service I like having my car serviced at Ganley. I prefer to deal with Wendy because she seems to be very knowledgeable and I respect her advice on taking car More

by CJJECCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your 5 star review and continued support.

June 26, 2020

Freon Check Excellent service. Very friendly, Great transportation. Reasonable pricing. I have nothing more to add. However, I will keep typing to get twenty More

by dickmanmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback.

June 26, 2020

I came in to get my AC condenser replaced. James let me know it was under warranty when I called and when I came in Wendy said we will get you taken care of and called me the following morning to pick it u More

by DPROFF7
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli
Jul 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5 star review! We love to hear about the great service and communication our staff provides.

June 25, 2020

I really like Ganley Honda, North Olmsted. They provide excellent customer service & always answer any questions I may have. They go out of their way to keep Customer in Customer Service! More

by ELLIEBAILEY15
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Aug 05, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you fo the excellent review of Ganley Honda! We strive to provide outstanding customer service to all of our customers and we are thrilled you had such a positive experience.

June 25, 2020

Servicing visit The servicing representative was very pleasant and good at explaining about the issues they found with my car. I would definitely take my car back th More

by bbernardic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Frate
Jul 07, 2020 -

Ken Ganley Honda North Olmstead responded

We are happy to hear that Curt explained all of the service and work needed thoroughly. We put great emphasis on the customer care in all of our departments and are glad that this does not go unnoticed. We hope to see you again in our service department.

June 25, 2020

Top notch experience My salesman Jeff Nowak was in tune with my needs from start to finish. We went back and forth on what I wanted and he worked hard to make it happen. T More

by MJF in Brunswick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Nowak
Jul 07, 2020 -

Ken Ganley Honda North Olmstead responded

Congratulations again on your new vehicle! We are happy to hear that Jeff was thorough from start to finish and made sure to find you a vehicle that met all your wants and needs. If any questions should arise, please reach out to Jeff or any member of our staff at any time. We hope to see you again in our service department in the future.

June 25, 2020

always the best. professional and very friendly. never have a reason to NOT want to go to them for my car work. always will recommend. More

by EdwinXavier
Recommend Dealer
Yes
Employees Worked With
Curt Frate
Jul 07, 2020 -

Ken Ganley Honda North Olmstead responded

Edwin, thank you for your 5 star review. We love hearing that our dedication to top customer care and quality of service does not go unnoticed. We hope to see you again in service and in the mean time if you need anything, please reach out to anyone on our staff.

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