Ken Ganley Honda North Olmstead
North Olmsted, OH
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Quick and efficient, honored email coupon Ed and the team quickly performed an oil change and tire rotation on an early Saturday morning. It was completed within the time they committed to and Ed and the team quickly performed an oil change and tire rotation on an early Saturday morning. It was completed within the time they committed to and was reasonably priced. More
Friendly and courteous staff! I always feel confident leaving Ganley. I came a week ahead of time by accident and they took me anyway with no delays! Great employees and great service! Thanks! leaving Ganley. I came a week ahead of time by accident and they took me anyway with no delays! Great employees and great service! Thanks! More
Ganley Honda Service Had no problem setting up an appointment. I was taken in immediately The service was prompt - there was little time waiting time. The staff was very Had no problem setting up an appointment. I was taken in immediately The service was prompt - there was little time waiting time. The staff was very accommodating. More
Unexpected Flat Tire I got a flat tire unexpectedly a few days ago. I called my Honda dealership and they said to come down and they will look at the tire. I had the spa I got a flat tire unexpectedly a few days ago. I called my Honda dealership and they said to come down and they will look at the tire. I had the spare on. It was close to closing but the staff said they would look at the tire to see if it was repairable. unfortunately the tire was not repairable. They had a tire in stock and they replaced the tire. I know it was close to closing but they helped me out and they replaced the tire. They even asked if they could wash my car!! This dealership always goes above and beyond to service their customers. I would recommend them to anyone who wants to buy a Hon da. Besides this is my 4th Honda!! More
The staff was very friendly and helpful The facility very clean specially in Covid-19 My salesman did more my expectations surely want go back for next vehicle very clean specially in Covid-19 My salesman did more my expectations surely want go back for next vehicle More
Listened to my concern / Addressed concern After having major work done to my vehicle; replacement of an IMA battery, I still experienced some hesitancy during slow driving. I called Ed Stein, After having major work done to my vehicle; replacement of an IMA battery, I still experienced some hesitancy during slow driving. I called Ed Stein, the service director and he assisted in getting the vehicle into the shop for another look. Wendy Fees the service manager was very helpful. More
2020 Odyssey Positive experience overall. Andrew was efficient, professional and listened to what we said which I don't think a lot of dealerships do. Kelly was al Positive experience overall. Andrew was efficient, professional and listened to what we said which I don't think a lot of dealerships do. Kelly was also good at getting us through the process primotly. More
Best car lease experience ever! I was about to lease my 10th Honda & had never had a great experience @ my previous dealership, so decided to give Ganley a try because of their newsp I was about to lease my 10th Honda & had never had a great experience @ my previous dealership, so decided to give Ganley a try because of their newspaper ads. My salesperson, Jeff Smith, was immediately warm, good humored & very helpful. The whole experience was stress free, low pressure & actually very pleasant! Kelly Kidd in finance & a couple of Jeff's associates were also helpful & nice as could be. A big thanks to all of them. And, did I mention,,,,the price was right!! More
Best service experience! I had a fantastic experience at Ganley Honda Service Center. Seating area was comfortable, and socially distant (I sat outside under a big patio umbre I had a fantastic experience at Ganley Honda Service Center. Seating area was comfortable, and socially distant (I sat outside under a big patio umbrella). The best part was they had free wifi so I was able to work while waiting. More
The service was prompt and friendly. Michael is friendly, helpful and considerate. I'm pleased with the service I consistently receive at Ganley Honda. Thank you. helpful and considerate. I'm pleased with the service I consistently receive at Ganley Honda. Thank you. More










