
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Excellent service as always!! Thank you for taking such good care and using safety during this Covid pandemic. Again, thank you so very very much!! good care and using safety during this Covid pandemic. Again, thank you so very very much!! More
It was a quick process of replacing the latch on my truck and the staff was friendly and the lady that helped me was straight forward and helpful. Great service. The advice I received about another issue wit and the staff was friendly and the lady that helped me was straight forward and helpful. Great service. The advice I received about another issue with my car was really appreciated too. More
Car Maintenance Visit Really loved the pick up service as it was nice to wait at my place and then when the service was done, the vehicle was brought back to me. I like to Really loved the pick up service as it was nice to wait at my place and then when the service was done, the vehicle was brought back to me. I like to have the car looked at, to make sure nothing is wrong with it and the service person suggested a oil change. Rick Brown was very nice and polite and a pleasure to deal with. More
Great Service The service department is great added with excellent service advisors(Jim and Wendy) this is the place to get your car serviced. Everything is explai The service department is great added with excellent service advisors(Jim and Wendy) this is the place to get your car serviced. Everything is explained and handled exactly the way they tell you. More
Always awesome and speedy service. Great service and sales team. Highly recommend. Two thumbs up! Really enjoy working with Adel. Always does his best to give the best deal and not just make a sale. sales team. Highly recommend. Two thumbs up! Really enjoy working with Adel. Always does his best to give the best deal and not just make a sale. More
Excellent, clean, efficient, very helpful, courteous, timely and detailed. Above and beyond expectations. Nice to have denny's next door to have lunch while waiting timely and detailed. Above and beyond expectations. Nice to have denny's next door to have lunch while waiting More
Everyone was prompt and courteous. Michael was very focused and attentive. I was extremely satisfied with my visit! Parts dept. was also extremely helpful and friendly as well. focused and attentive. I was extremely satisfied with my visit! Parts dept. was also extremely helpful and friendly as well. More
friendly atmosphere, great customer service Wendy was really so excellent. She is a great asset to the team, providing friendly and professional service. All of the employees at this service cen Wendy was really so excellent. She is a great asset to the team, providing friendly and professional service. All of the employees at this service center are kind, professional, and make the customer feel welcome. It is a really nice group of people. Over the past two years, I have always received excellent service for my Honda, which is my baby, and the price is reasonable. The chap who serviced my car seemed very concerned to make sure he had sanitized it after service, and they had covered the seat, wheel and floor with plastic during servicing as a Covid precaution. I feel like they are doing all they can to maintain a sanitary environment and prevent the spread of germs. I feel like I can trust their recommendations and their rates. Many thanks! More
Jacob, Brady and Kelly were ALL very friendly, quick and helpful. Always willing to help out!! I have already suggested your dealership to others! Thank you! helpful. Always willing to help out!! I have already suggested your dealership to others! Thank you! More
Well its about time you guys streamlined the review process. Not asking 57 questions about overly specific crap with smiley faces for a rating system. So kudos about that it is much appreciated! For me process. Not asking 57 questions about overly specific crap with smiley faces for a rating system. So kudos about that it is much appreciated! For me it's my first time using this but hopefully it's still the same people reading it as my prior reviews. Michael landino has given me nothing less than 5 star service in my many years of being with ganley honda. I walk in the door and it's always a friendly greeting and quick service. But not so quick that I feel rushed or anything like that. Its almost like he understands that time is valuable but also that talking is the most important part of customer relationships. The man is a master at both of these in my personal opinion. Honestly couldn't be happier with the service. Hope you guys value this guy because if it wasn't for him I probably wouldn't be as happy to swing by for maintenance and whatnot. Shout out to Curt Frate for always being friendly as well. Haven't worked with him personally because I kinda treat Michael like a barber, you know, gotta go to the same guy every time. But from what I've seen he does a stellar job as well. Also another shout out to the guy that sold me the car in the first place Adel Yaha. Still super happy with the vehicle and thanks again for everything. Alright I'm done typing out a 3 page essay on here but thank you for taking the time to read this and have a great day. More