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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,017 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,017 reviews

June 14, 2020

Regular maintenance appt Overall the experience was positive, everyone was friendly, and Wendy did a great job communicating. Everyone who greeted me was professional and was More

by CARRIEA.SANTIAGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Aug 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We appreciete your acknowledgement of our social distancing guidelines and safety precautions. We look forward to your next visit to the dealership in the future!

June 12, 2020

Comfortable, convenient, fast service I scheduled an afternoon service appointment online to address an issue with my car's brakes. I met with a friendly service consultant who handled al More

by RJC2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Aug 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a pleasant experience with us in our service department and everything was handled easily and quickly. We look forward to your next visit to the dealership!

June 12, 2020

The service staff was super helpful and courteous. The service started on time, and was finished when they said it would be. I would definitely use them again More

by CZAMISKA
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli
Aug 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the awesome 5-star review! We are so glad that we provided you with excellent service and we look forward to seeing you again!

June 12, 2020

Oil Change Covid-19 friendly, clean, safe and very prompt service. I felt very secure, safe and comfortable waiting in the service waiting room. Social dista More

by englishryanm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Aug 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you so much for the 5-star review and appreciation of our strict safety precautions. It is very important that we keep our employees and customers safe and healthy at this time. We look forward to your next visit to the dealership!

June 11, 2020

Fast & Friendly Service The service department was fantastic. I was greeted at the door and helped within a minute! Dropping off was a simple process and I was in and out i More

by DMIYARES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
everyone here is so friendly! , Ed Stein
Jun 11, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review and continued support!

June 11, 2020

Had to reset a/c, radio station, driver side mirror, seat position, and seat back tilt to their original positions. Understand they have to check these, but c’mon. More

by PRICELSS
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jun 11, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback.

June 11, 2020

Prompt, efficient, courteous Never any problems. Have leased cars from here for years and years. Always treated with respect. Do good maintenance work too. Young man who drove More

by reginammccarthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young man who drove me to/from restaurant while waiting for service., Curt Frate
Aug 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy that you are such a loyal customer of Ganley Honda and that we can continuously provide you with excellent customer service. We look forward to your next visit to the dealership!

June 11, 2020

Ganley Honda made it easy to complete service during the COVID pandemic. I was quickly greated in the drive up gararage by an associate wearing a mask, guided into the service department were Wendy quickl More

by JPENCB
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Aug 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review of Ganley Honda! We are so pleased you had such a positive experience with us and felt safe and comfortable with our safety precautions at this time. We look forward to your next visit to the dealership!

June 10, 2020

My first time leasing a car where I felt I was dealt with fairly. Highly recommend Ganley where I am Honda customer for life now. More

by CHRISTOPHERALLOVER
Recommend Dealer
Yes
Employees Worked With
Ali Husien, Brian Walls
Jun 11, 2020 -

Ken Ganley Honda North Olmstead responded

Congratulations again on your new lease! We are happy to hear that our staff got you a great deal on a great Honda. We hope to see you again in our service department.

June 10, 2020

MAINTENACE SERVICE FRIENDLY PEOPLE AT THE SERVICE DESK AND QUICK SERVICE WENDY WAS MY REP AND GAVE ME EXCELLENT SERVICE EXPLAINED ALL THE NEEDED SERVICES IN DETA More

by ROBERTRICKARD10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 11, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review.

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