
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Regular maintenance appt Overall the experience was positive, everyone was friendly, and Wendy did a great job communicating. Everyone who greeted me was professional and was Overall the experience was positive, everyone was friendly, and Wendy did a great job communicating. Everyone who greeted me was professional and was also respectful keeping social distance. More
Comfortable, convenient, fast service I scheduled an afternoon service appointment online to address an issue with my car's brakes. I met with a friendly service consultant who handled al I scheduled an afternoon service appointment online to address an issue with my car's brakes. I met with a friendly service consultant who handled all of the arrangements for me. My brakes were still under warranty so there was no additional cost to me. My prepaid maintenance covered my tire rotation and an oil and filter change, I also received a complimentary multi-point inspection and car wash. My car was even ready for pickup the next morning. Comfortable, convenient, fast service. More
The service staff was super helpful and courteous. The service started on time, and was finished when they said it would be. I would definitely use them again service started on time, and was finished when they said it would be. I would definitely use them again More
Oil Change Covid-19 friendly, clean, safe and very prompt service. I felt very secure, safe and comfortable waiting in the service waiting room. Social dista Covid-19 friendly, clean, safe and very prompt service. I felt very secure, safe and comfortable waiting in the service waiting room. Social distancing is practiced and is welcomed. I will be back soon! Thank you for taking the virus seriously and practicing social distancing. Awesome! Thanks! More
Fast & Friendly Service The service department was fantastic. I was greeted at the door and helped within a minute! Dropping off was a simple process and I was in and out i The service department was fantastic. I was greeted at the door and helped within a minute! Dropping off was a simple process and I was in and out in about 5 mins. Next day I got a call with quote on fixing the problem. I was expecting it to be much higher and was very pleasantly surprised to be well below for the problem that it was. Pickup was just as fast as drop off. Plus I love that the car was washed! More
Had to reset a/c, radio station, driver side mirror, seat position, and seat back tilt to their original positions. Understand they have to check these, but c’mon. position, and seat back tilt to their original positions. Understand they have to check these, but c’mon. More
Prompt, efficient, courteous Never any problems. Have leased cars from here for years and years. Always treated with respect. Do good maintenance work too. Young man who drove Never any problems. Have leased cars from here for years and years. Always treated with respect. Do good maintenance work too. Young man who drove me to/from restaurant so I could have lunch while waiting was very courteous and friendly, yet professional. Good experience. More
Ganley Honda made it easy to complete service during the COVID pandemic. I was quickly greated in the drive up gararage by an associate wearing a mask, guided into the service department were Wendy quickl COVID pandemic. I was quickly greated in the drive up gararage by an associate wearing a mask, guided into the service department were Wendy quickly assisted in determining what services needed completed and my car was finished sooner than expected. During my wait the cashier kindly came out of her area twice and got me a bottle of complimentary water and a snack. More
MAINTENACE SERVICE FRIENDLY PEOPLE AT THE SERVICE DESK AND QUICK SERVICE WENDY WAS MY REP AND GAVE ME EXCELLENT SERVICE EXPLAINED ALL THE NEEDED SERVICES IN DETA FRIENDLY PEOPLE AT THE SERVICE DESK AND QUICK SERVICE WENDY WAS MY REP AND GAVE ME EXCELLENT SERVICE EXPLAINED ALL THE NEEDED SERVICES IN DETAIL More