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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,041 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,041 reviews

June 15, 2020

Great experience They took the extra care to make sure I was taken care of both while they had my car and when it was returned to me. More

by PMAYN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hazelton, Ed Stein, Michael Landino
Jun 16, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback.

June 15, 2020

Always great service! I am always satisfied with my service at Ganley! They are easy to work with and always are up front about costs. My car is always done in a timely f More

by emstants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jun 16, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your continued support.

June 14, 2020

Good customer service. Finding the right car was a good experience. Tiffany was very up to date on everything and extremely helpful in so many ways. I switched from a Ford t More

by RT_OLIMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Geno Lopez
Aug 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! Tiffany was very happy to hear what a pleasant experience you had getting your new car and we are glad you are a new Honda owner! We look forward to having you in the dealership for service in the future!

June 14, 2020

Pretty good but it always takes too long to complete a deal. Pedro was a really nice person and did his best to help us get what we wanted in a vehicle. I would deal with him again. More

by KAYDELFAVERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Roder, Michael Peters, Pedro Rojas
Aug 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! Pedro was so glad to hear what a positive experience you had working with him. Is there anything else we could have done to get a 5-star review?

June 14, 2020

Regular maintenance appt Overall the experience was positive, everyone was friendly, and Wendy did a great job communicating. Everyone who greeted me was professional and was More

by CARRIEA.SANTIAGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Aug 06, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We appreciete your acknowledgement of our social distancing guidelines and safety precautions. We look forward to your next visit to the dealership in the future!

June 12, 2020

Comfortable, convenient, fast service I scheduled an afternoon service appointment online to address an issue with my car's brakes. I met with a friendly service consultant who handled al More

by RJC2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Aug 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a pleasant experience with us in our service department and everything was handled easily and quickly. We look forward to your next visit to the dealership!

June 12, 2020

The service staff was super helpful and courteous. The service started on time, and was finished when they said it would be. I would definitely use them again More

by CZAMISKA
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli
Aug 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the awesome 5-star review! We are so glad that we provided you with excellent service and we look forward to seeing you again!

June 12, 2020

Oil Change Covid-19 friendly, clean, safe and very prompt service. I felt very secure, safe and comfortable waiting in the service waiting room. Social dista More

by englishryanm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Aug 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you so much for the 5-star review and appreciation of our strict safety precautions. It is very important that we keep our employees and customers safe and healthy at this time. We look forward to your next visit to the dealership!

June 11, 2020

Fast & Friendly Service The service department was fantastic. I was greeted at the door and helped within a minute! Dropping off was a simple process and I was in and out i More

by DMIYARES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
everyone here is so friendly! , Ed Stein
Jun 11, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review and continued support!

June 11, 2020

Had to reset a/c, radio station, driver side mirror, seat position, and seat back tilt to their original positions. Understand they have to check these, but c’mon. More

by PRICELSS
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jun 11, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback.

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