
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Great experience They took the extra care to make sure I was taken care of both while they had my car and when it was returned to me. They took the extra care to make sure I was taken care of both while they had my car and when it was returned to me. More
Always great service! I am always satisfied with my service at Ganley! They are easy to work with and always are up front about costs. My car is always done in a timely f I am always satisfied with my service at Ganley! They are easy to work with and always are up front about costs. My car is always done in a timely fashion as well. More
Good customer service. Finding the right car was a good experience. Tiffany was very up to date on everything and extremely helpful in so many ways. I switched from a Ford t Finding the right car was a good experience. Tiffany was very up to date on everything and extremely helpful in so many ways. I switched from a Ford to Honda. More
Pretty good but it always takes too long to complete a deal. Pedro was a really nice person and did his best to help us get what we wanted in a vehicle. I would deal with him again. Pedro was a really nice person and did his best to help us get what we wanted in a vehicle. I would deal with him again. More
Regular maintenance appt Overall the experience was positive, everyone was friendly, and Wendy did a great job communicating. Everyone who greeted me was professional and was Overall the experience was positive, everyone was friendly, and Wendy did a great job communicating. Everyone who greeted me was professional and was also respectful keeping social distance. More
Comfortable, convenient, fast service I scheduled an afternoon service appointment online to address an issue with my car's brakes. I met with a friendly service consultant who handled al I scheduled an afternoon service appointment online to address an issue with my car's brakes. I met with a friendly service consultant who handled all of the arrangements for me. My brakes were still under warranty so there was no additional cost to me. My prepaid maintenance covered my tire rotation and an oil and filter change, I also received a complimentary multi-point inspection and car wash. My car was even ready for pickup the next morning. Comfortable, convenient, fast service. More
The service staff was super helpful and courteous. The service started on time, and was finished when they said it would be. I would definitely use them again service started on time, and was finished when they said it would be. I would definitely use them again More
Oil Change Covid-19 friendly, clean, safe and very prompt service. I felt very secure, safe and comfortable waiting in the service waiting room. Social dista Covid-19 friendly, clean, safe and very prompt service. I felt very secure, safe and comfortable waiting in the service waiting room. Social distancing is practiced and is welcomed. I will be back soon! Thank you for taking the virus seriously and practicing social distancing. Awesome! Thanks! More
Fast & Friendly Service The service department was fantastic. I was greeted at the door and helped within a minute! Dropping off was a simple process and I was in and out i The service department was fantastic. I was greeted at the door and helped within a minute! Dropping off was a simple process and I was in and out in about 5 mins. Next day I got a call with quote on fixing the problem. I was expecting it to be much higher and was very pleasantly surprised to be well below for the problem that it was. Pickup was just as fast as drop off. Plus I love that the car was washed! More
Had to reset a/c, radio station, driver side mirror, seat position, and seat back tilt to their original positions. Understand they have to check these, but c’mon. position, and seat back tilt to their original positions. Understand they have to check these, but c’mon. More