
Ken Ganley Honda North Olmstead
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 4,015 reviews
James was professional, kind, personable and clearly communicated the service being rendered, timeframe for completion and cost. My experience was pleasant and I will return for my future car service ne communicated the service being rendered, timeframe for completion and cost. My experience was pleasant and I will return for my future car service needs. Thank you, James! More
From a lease to an awesome lease! I had to make a choice, getting out of a bad lease from another dealer to a better lease, a better car and a better understanding of the process. I w I had to make a choice, getting out of a bad lease from another dealer to a better lease, a better car and a better understanding of the process. I worked with Geno some months ago to see my options. I came back and again Geno, with Brian and Jeff helped me with the process. More
Excellent, attentive and friendly service My wife and I have been doing business with Ganley Honda for about 14 years (mostly with Tiffany Haggerty-Kruzer) and we always come back to GH for a My wife and I have been doing business with Ganley Honda for about 14 years (mostly with Tiffany Haggerty-Kruzer) and we always come back to GH for a new vehicle lease. We always get an excellent deal for an excellent vehicle. More
Very nice people, my service took less than an hour and was done excellently. Up to date and knowledgeable in pandemic and social distancing practices. was done excellently. Up to date and knowledgeable in pandemic and social distancing practices. More
AC and Brake service during stay at home order I highly recommend Ganley Honda service department in North Olmsted, OH. Their friendly and professional service is unmatched. They take the time to g I highly recommend Ganley Honda service department in North Olmsted, OH. Their friendly and professional service is unmatched. They take the time to get to know their regular customers and it is like family to give a call to James and discuss issues with my vehicle. Their are responsive to phone calls, texts and emails and report what their findings are along the way. Ed, James and their team are fair and honest. If I ask them to check something out, it doesn't mean an automatic repair. They will honestly tell you "everything looks good". They won't replace parts just for a sale. They truly take an interest in the customer and the vehicle and discuss options to educate, not pressure sell services. During this time of stay at home and Covid 19, I was totally impressed with the many ways they offered confidence and safety to the customer. From a pick up service to allow no contact to sanitizing vehicles after service, I can't say enough or recommend them highly enough. Keep up the great work. You are so appreciated! More
Fisher - Service Appointment for 2017 CRV Another awesome performance by James and his staff !!! He takes care of me every time. Please do not move out of that role !!! Thanks again Ja Another awesome performance by James and his staff !!! He takes care of me every time. Please do not move out of that role !!! Thanks again James !!!! More
Great work! As always! I’m never disappointed with quality or service. The service department at Ganley easy and convenient for me always keep my car running great. quality or service. The service department at Ganley easy and convenient for me always keep my car running great. More
Good service I have worked with Wendy for a number of years. She has always been fair with me and has not attempted to sell me services that I didn't need but also I have worked with Wendy for a number of years. She has always been fair with me and has not attempted to sell me services that I didn't need but also has advised me of things that needed to be done. As a result, the car still runs well. More
Very efficient and great communication. The service department at Ganley Honda is always friendly and goes above and beyond expectations. Wendy is terrific and always makes sure the clients The service department at Ganley Honda is always friendly and goes above and beyond expectations. Wendy is terrific and always makes sure the clients needs are met. More
Excellent Service Even during this ‘new way’ of doing business, Ganley has not missed a beat. Efficient disinfection before and after service. Safety has not changed th Even during this ‘new way’ of doing business, Ganley has not missed a beat. Efficient disinfection before and after service. Safety has not changed the friendly staff approach. More