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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,015 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,015 reviews

May 06, 2020

fast and friendly Very friendly environment, professional and their finance service was fast and efficient. Nick B. was very informative and answer all my questions and More

by OSCARESTEBAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Kisela, Geno Lopez
May 08, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for choosing Ganley Honda for your new car purchase! We hope to see you again in the service department.

May 05, 2020

My Recent Honda Experience My OE battery "dead" at approximately 16900 miles, less than 2 years. I called Honda Road service and towed to Ganley. I was quickly helped by Jam Zap More

by AMID34
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli
May 08, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review! We are so happy to hear that our staff provided top notch service.

May 04, 2020

Social distancing was noted; barriers up at desks appreciated since no masks; sanitizer available was good; not crazy busy so felt it was safe plus the service was quick for what was done More

by jessica.billie
Recommend Dealer
Yes
Employees Worked With
Michael Landino
May 08, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review!

May 04, 2020

Great service! Everyone very knowledgeable, accommodating, friendly. We moved to this area after purchasing our Honda’s. Tried a few other dealerships from recommend More

by BETHDANZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino, Curt Frate
May 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review!!

May 04, 2020

Great and speedy service. Appreciate the extra precautions that were taken in these challenging times. Will definitely continue to have my service completed here. Thanks. More

by No
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Curt Frate
May 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review! Thank you for your continued business as well!

May 04, 2020

Great service. Easy to get car in/out Representative was nice and explained everything clearly. Overall satisfied with the service provided. Look forward to coming back again. More

by KUTSARY
Recommend Dealer
Yes
Employees Worked With
Curt Frate
May 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback!!

May 04, 2020

Great service every time. Have never had a bad experience. Always professional. Have always taken our CRV and Civic here for service and they’re both running like new. More

by khaws12
Recommend Dealer
Yes
Employees Worked With
Ed Stein
May 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback!!

May 04, 2020

Honda Accord Mazen, our sales associate, was AMAZING! What an easy and painless process! Thank you! Mazen was the sweetest and most helpful customer service rep More

by M_BARTNICKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mazen, Brian Walls
May 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback! Glad you had a great experience with us!!

May 04, 2020

The salesman did not do his job right. We were leasing a VW Jetta and they did not get the right payoff price. They went off a quote from my phone app and never tried to find out if that was correct or not More

by HOWIEBLUE16
Recommend Dealer
No
Employees Worked With
Maze , Tim Nadvit, Eric Roder, Tim Costa
May 08, 2020 -

Ken Ganley Honda North Olmstead responded

We apologize for this miscommunication. When you get a chance if you could call and ask for our sales manager we can ensure this matter gets handled.

May 03, 2020

regular maintenance After years of service I rely on Wendy's advice and through 3 new cars I have had no major problems with Ganley. Great customer relationship. More

by JRUDD7325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Tiffany Haggerty-Kruzer, Wendy Fees, Jacob Wells
May 12, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback!! Customer satisfaction is our #1 goal!!

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