
Ken Ganley Honda North Olmstead
North Olmsted, OH
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fast and friendly Very friendly environment, professional and their finance service was fast and efficient. Nick B. was very informative and answer all my questions and Very friendly environment, professional and their finance service was fast and efficient. Nick B. was very informative and answer all my questions and concerns. Thanks More
My Recent Honda Experience My OE battery "dead" at approximately 16900 miles, less than 2 years. I called Honda Road service and towed to Ganley. I was quickly helped by Jam Zap My OE battery "dead" at approximately 16900 miles, less than 2 years. I called Honda Road service and towed to Ganley. I was quickly helped by Jam Zappitelli. He was very understanding and helpful. He quickly booked me in and have the battery replaced in a couple of hour. I am very appreciative of his help. With only one car in the family and a relatively new car broken down, it was a psychological shock in additional to "inconvenience". Good service Ganley Honda! More
Social distancing was noted; barriers up at desks appreciated since no masks; sanitizer available was good; not crazy busy so felt it was safe plus the service was quick for what was done appreciated since no masks; sanitizer available was good; not crazy busy so felt it was safe plus the service was quick for what was done More
Great service! Everyone very knowledgeable, accommodating, friendly. We moved to this area after purchasing our Honda’s. Tried a few other dealerships from recommend Everyone very knowledgeable, accommodating, friendly. We moved to this area after purchasing our Honda’s. Tried a few other dealerships from recommendations from others. Sorry we didn’t go right to Ganley: More
Great and speedy service. Appreciate the extra precautions that were taken in these challenging times. Will definitely continue to have my service completed here. Thanks. precautions that were taken in these challenging times. Will definitely continue to have my service completed here. Thanks. More
Great service. Easy to get car in/out Representative was nice and explained everything clearly. Overall satisfied with the service provided. Look forward to coming back again. nice and explained everything clearly. Overall satisfied with the service provided. Look forward to coming back again. More
Great service every time. Have never had a bad experience. Always professional. Have always taken our CRV and Civic here for service and they’re both running like new. experience. Always professional. Have always taken our CRV and Civic here for service and they’re both running like new. More
Honda Accord Mazen, our sales associate, was AMAZING! What an easy and painless process! Thank you! Mazen was the sweetest and most helpful customer service rep Mazen, our sales associate, was AMAZING! What an easy and painless process! Thank you! Mazen was the sweetest and most helpful customer service representative/sales person I have ever worked with. I couldn't pick the car up same day. Mazen came in on his day off so that he could personally deliver the car to me - completely setup with all of my preferences. I highly reccommend Mazen and everyone else that helped us with the car. More
The salesman did not do his job right. We were leasing a VW Jetta and they did not get the right payoff price. They went off a quote from my phone app and never tried to find out if that was correct or not VW Jetta and they did not get the right payoff price. They went off a quote from my phone app and never tried to find out if that was correct or not and in the end we owe them $936.00 if we would have known that we would not have leased the car at that time. I was going to buy my next car from there and also my daughter was going to look for a used car there but after our experience there that won't be happening More
regular maintenance After years of service I rely on Wendy's advice and through 3 new cars I have had no major problems with Ganley. Great customer relationship. After years of service I rely on Wendy's advice and through 3 new cars I have had no major problems with Ganley. Great customer relationship. More